Brian Head Lodge

The lodge itself was great! The restaurant was not unfortunately. The staff did the best they could what what the kitchen could do. We waited for almost an hour with an dining room that had 5 tables with people at them. It didn't make any sense. The food was good. But not worth the wait. Loved the room and the lodge.

The property was easily accessible from the street. Parking was a non-issue. The staff were all super friendly! The restaurant was actually very good, but they definitely need to hire more wait staff. We left one night because we were sat down and no one came to even get our drink order for over 30 minutes. It was one waiter for about 10 tables ... I felt bad for her. Otherwise they stay was absolutely amazing!!

Perfect place to stay during winter for snowboarding . Me and my wife loved this place, we will back soon !

I really wanted to give a good review! After reading all the reviews we got worried about our choice, but we’re not as picky when we’re getting a great deal. All in all we did like this property and in the beginning I was sure we’d come back. But after sleeping in their beds I just won’t be able to! Rock hard beds. My whole family including the kids didn’t sleep most the first night and then even the second night after a day of skiing the beds were so painful! I can handle anything else in a hotel, but if I can’t sleep-it’s a no-go. Once they get new mattresses I’d come back. While we’re on the negative, I’ll add the few other things. Bathroom doors need a handle. We couldn’t shut them unless we used our fingernails to pull the door in. The indoor hot tubs had been shut down for 3 years from what we heard. Breakfast was pretty pricy for adults but kids were “free” so I guess it evens out. Still $38 for a basic hot continental breakfast. Also the $20 resort fee was silly when I don’t feel it offered any more than a chain hotel. Little things broken around the hotel and low staff (but courteous). On the good end the pools and hot tub were nice! The resort shuttles were great. Rooms were clean and I don’t feel they were out of date at all. Great for a lodge-like feel. Hot coffee and cold water was always available in the lobby and they kept the parking lot open and clear. Room heaters were amazing and even took a while to cool down at night.

Outdated and Greb!!! Could use a better cleaning crew! Meh!!! Linens were clean. Bathrooms were not so clean.

I wish they can control the parking lot when we get heavy snow. I felt like our parking lot was the most dangerous area to drive around.

When I checked in the 2 women didnt even bother to say hello while I stood there for 10 minutes. All I got was a monotone what can I do for you. No hello, welcome how are you today. I stayed many times in the past but this will be my last stay

Getting a bit run down. It was much better when Best Western was running it. Front desk staff was not very helpful and I tried using the text option for contact and never got any response.