B-Aparthotel Regent

A more soulless hotel experience it is hard to imagine, but if all you want is an ample room in a central location, this might not be a bad option. Be clear: this is a self-service check-in/out hotel, and the strong smell of cleaning detergents was the closest I got to meeting anyone employed by the hotel. It's a strangely desolate experience, with decor attempting minimalism but just feeling like a part-dismantled and neglected film set. In fact, there was nothing exactly 'wrong' with it: but it makes me shudder just thinking of it.

Ottima posizione centrale. Purtroppo il servizio è scarso, non c'era nessuno al nostro arrivo, né abbiamo visto qualcuno in reception durante il nostro soggiorno ed altrettanto al check-out. Rapporto prezzo-qualità basso considerando che non avevamo il servizio di cambio asciugamani giornaliero. In generale, però, la camera era pulita e in ordine.

酒店是全自助形式，由入住到離開是不會看到任何職員。 酒店位置近地鐵站，交通方便。亦有餐廳，自助洗衣店在附近。 房間整潔，有微波爐和雪櫃。

一房一廳一廁所

Dans l'ensemble bien, mais le coffre ne marchait pas

給孩子度假定的酒店，位置好，每天去比利時的每個小鎮都非常方便！

Please please always do inventory with them when you arrive because I did pay 500 euro for a hole I found in the kitchen wall when I arrived and the answer they are given to me that you should have told us. Svp svp toujours faire un constat des lieu car j I du payer 500 euro pour un trou que je n ai pas fais juste par ce que nous n avions pas fait l etat des lieu quand je suis arrive.

Although we got a message that we needed to pay taxes upfront, in the end there was someone available for our check-in. The hotel and rooms were nice as such, but there was a lot of streetnoise, as the hotel is situated on a busy main street. If that doesn't bother you, it is a very nice place, although there is no breakfast service during the weekend.

I booked a 1 bedroom apartment for myself and son, the idea being that he would sleep in the lounge on the extra bed that had been requested. When we arrived our code for the key box didn’t work and it took an hour to get through to the emergency weekend phone number for the correct code. The room was a studio with a bed, sofa, chair and kitchen area not the 1 bedroom apartment booked and shown on the website. The bathroom had a smoked glass door and you could see the whole of the apartment through it and of course whoever was in the bathroom if you put the light on. All in all the apartment was definitely not what I booked or expected after lots of communication advising that it was a mother travelling with adult son. If they had been honest I would have booked the 2 bedroom apartment. Have they been helpful dealing with my complaint? Of course not their answer is ‘we are sorry you don’t like the lay out of the apartment!’