Krystal Grand Nuevo Vallarta

Очень хороший отель, отличный сервис, рекомендую

Very nice for people with kids. Had lots of choices with food, great taste. Outside the property was nice and clean but room leave little to desire, definitely need an upgrade in amenities.

Two shout outs to Enrique Manuel and Hector They were pretty awesome The room was clean and airy with a nice balcony Only thing is I wished was there was some live music to enjoy at either of the bars An opportunity missed Would definitely recommend Restaurants were great and easy to book through *******'s customer service

Rooms are dated. Altitude check in lounge could be in a better location. The skybar really needs more tables and a better ambiance. Lobby bar needs more tables and a better ambiance as well.

First time staying in this area of Puerto Vallarta. Beach was nice, adult pool was excellent. Drinks were ok. A la carte dining was ok. Buffet was decent. Fridge in room was stocked every day. Room was cleaned everyday sufficiently. Had to get up at the crack of dawn to secure chairs around the adult pool. We ended up getting chairs on the beach (still had to go early). Lots of umbrellas for shade was nice at beach and around the pool. We had Altitude and would highly recommend you have this as we were able to reserve our a la carte restaurants all at once. If not, you stand in line every morning to get reservations. Wifi was not great (this was the biggest complaint we heard around the pool). Location to Bucerias was great as you could walk into town through a pathway.

Shower was not draining, and water pressure was low. We left 2 shirts on the lounge for few minutes and when we can to retrieve they were gone. Lost and found had just one shirt. All inclusive but tipping is expected.

I got away from it all. A shame I have to go back to the real world. Staff was excellent. Facilities were super !

Overall very good! Enjoyed our stay here. Staff was very friendly and helpful. Good location only 5-10 min taxi ride to shopping. Can walk the trail to Bucerías in 20-25 mins. Makes me sad to see the number of young children selling goods on the beach alone but I know that’s not in the hotels control. Hotel was nice enough to let us give them some water.

We were pleased with our stay at the Krystal Grand Nuevo. Unlike others we visited with we were happy with our room. The buffet and restaurants were okay. Pool are was very nice except for lack of chairs. Overall we rated it a 7/10. Staff was not overly friendly. Pool boys/girls were awesome!