Novotel Lausanne Bussigny

Novotel Lausanne Bussigny: отзывы

Novotel Lausanne Bussigny

35 Route De Condemine, Bussigny-pres-Lausanne, Canton of Vaud, 1030, SwitzerlandПосмотреть информацию об отеле
Novotel Lausanne Bussigny
Novotel Lausanne BussignyNovotel Lausanne BussignyNovotel Lausanne Bussigny
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Гарантия соответствия цены
1 ночь

Отзывы гостей

4.1/5
Очень хорошо
Отзывов: 73
Подлинные отзывы
Местоположение4.1
Удобства4.1
Сервис4.1
Чистота4.1
Фильтр:
Сортировка:
Все отзывы(73)
Положительные отзывы(36)
Отзывы с фото/видео(9)
Отрицательные отзывы(12)
manzurul faisal
Улучшенный семейный номер
Гость проживал в дек. 2024 г.
Семья
Отзывов: 28
5.0/5
Превосходно
Опубликовано 3 янв. 2025 г.
Went with family wirh 2 kids. Sofa bed waa good size
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MOREIRA XAVIER
Улучшенный бизнес-номер (двуспальная кровать)
Гость проживал в авг. 2024 г.
Поездка с друзьями
Отзывов: 1
5.0/5
Превосходно
Опубликовано 15 сент. 2024 г.
Top top
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Mashael
Улучшенный бизнес-номер (двуспальная кровать)
Гость проживал в апр. 2022 г.
Семья
Отзывов: 2
4.5/5
Замечательно
Опубликовано 27 мая 2022 г.
Good luck
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Гость
Улучшенный бизнес-номер (двуспальная кровать)
Гость проживал в окт. 2024 г.
По делам
Отзывов: 5
3.7/5
Опубликовано 28 нояб. 2024 г.
房間設施一般,比起國內就是個快捷酒店。
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Анонимный пользователь
Улучшенный бизнес-номер (двуспальная кровать)
Гость проживал в янв. 2023 г.
Другое
Отзывов: 2
4.7/5
Потрясающе
Опубликовано 28 февр. 2023 г.
Deuxième séjour dans cet hôtel. Personnel très sympathique et la chambre très propre.
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Sasha_lee
Улучшенный семейный номер
Гость проживал в июня 2024 г.
Семья
Отзывов: 34
4.6/5
Замечательно
Опубликовано 24 июля 2024 г.
都挺好,就是離湖邊太遠了,遠離市區
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Гость
Улучшенный бизнес-номер (двуспальная кровать)
Гость проживал в июня 2022 г.
Пара
Отзывов: 1
4.0/5
Очень хорошо
Опубликовано 24 июля 2022 г.
Superbe endroit avec un bon service
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shihan A
Гость проживал в мар. 2024 г.
По делам
3.0/5
Опубликовано 30 апр. 2024 г.
Compared to other Novotels I've stayed at, this one fell slightly short in service level and amenities, with no recognition for Platinum members. I'm unlikely to stay here again, but I must admit that the cleanliness and friendliness of most front desk staff, particularly one who went "above & beyond" to assist me at 1.30am (Sorry I couldn't remember his name)
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Ответ от объекта размещения: Dear Shihan A, thank you for sharing your feedback. We sincerely apologize for falling short of your expectations regarding the service level and amenities. We appreciate your kind words regarding the cleanliness and friendliness of our front desk staff, especially during your late-night assistance. We will address your concerns internally to enhance the experience for all our guests. We truly hope to have the opportunity to welcome you back and provide a more remarkable stay. Best regards, Novotel Lausanne Bussigny
Гость
Гость проживал в мар. 2024 г.
Семья
5.0/5
Превосходно
Опубликовано 1 апр. 2024 г.
Very nice hotel. Spacious room with double bed ( very very comfortable) and they also open the sofa bed since we were 2 adults and two children. The sofa bed was comfortable and big enough for two adults. Bathtub in the bathroom. Kettle with tea and coffee. Small fridge At the entrance there is a fountain water with still water and sparkling,. We paid for the breakfast and it was worth, big variety and very good
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Гость
Гость проживал в июля 2023 г.
Другое
3.0/5
Опубликовано 27 авг. 2023 г.
This hotel, located in Bussigny, about 15 minutes from Lausanne, has some nice features -- the rooms are generally pleasant, the breakfast is good (although not cheap), and the restaurant is high quality. Unfortunately, there are some shortcomings that keep it from being really top notch. The housekeeping is spotty -- one day all of our towels were removed by the housekeeping staff but none were replaced. On another, the cleaning was incomplete. The air conditioning was fairly noisy. And like too many hotels these days, even in summer they give you a heavy comforter that necessitates cranking up the air conditioning to sleep comfortably. If you're going to be in Bussigny this is a reasonable choice (there's only one other hotel), but needs to do a bit of work to be a really good choice.
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Гость
Гость проживал в дек. 2022 г.
Семья
1.0/5
Опубликовано 29 янв. 2023 г.
I have no words. Unbelievable in a 4 star hotel and 150 euros a night. I had many other problems, but COCKOACHES AND SPIDERS, were the top of them. No cleaning, the floor is carpeted, so i prefer not to imagine how many bugs are there. Be aware also, becuase they take a deposit from you, but then they do not use if you have breakfast (27 euros per peson) or dinner or lunch. They will use your card again. They just keep for themselves this deposit and will not give back, till who knows when. In my case, 6 days after they took my money, i still dont have it back. It is a shame that Accord allows this Hotel inside the chain, and it only shows management does not care a damn about customers. NEVER AGAIN THIS HOTEL. I WANT MY DEPOSIT BACK!!!!
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Ответ от объекта размещения: too easy, no interest this style of comment in group ... I remain available, but always more easily in writing.
Гость
Гость проживал в дек. 2022 г.
Семья
1.0/5
Опубликовано 29 янв. 2023 г.
For a business hotel you would think the front desk staff would be competent enough to do their job. After countless stays I became increasingly more fed up with dealing with the Front desk. I am asked to verify my billing address prior to check-in but I lost count of how many times the bill ends being wrong anyway. The staff at reception always seem disinterested in their jobs and seem to have lost any passion they might have had. You should have a better grasp of what is important for your guests and in my case I had made it clear on multiple occasions it was a bathtub but this simple request was rarely met despite mentioning many times I would rather wait longer for such a room than have an early check-in. My advice to others would be to pay a little extra and stay at the Movenpick. I honestly regret not having done this sooner.
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Ответ от объекта размещения: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Do not hesitate to contact us directly at h0530-gm@accor.com and help us to understand the situation and find a solution. Sincerely, F. Fleury - GM
Гость
Гость проживал в дек. 2022 г.
Пара
1.0/5
Опубликовано 29 янв. 2023 г.
I stayed 12 days ago. Still did not receive my 400 dollars deposit back. Never trust such hotels. Just read other opinions, do not make the same mistake i did. Now i will have to denounce them to get the money back. A shame for Accor
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Ответ от объекта размещения: too easy, no interest this style of comment in group ... I remain available, but always more easily in writing.
Гость
Гость проживал в дек. 2022 г.
Другое
5.0/5
Превосходно
Опубликовано 29 янв. 2023 г.
Friendly and efficient staff. Excellent restraint and choice of foods at breakfast and evening meal. We stayed for a total of seven nights in two stays during July. Including sharing the hotel with three Tour d' France cycling teams. A first-rate uncomplicated hotel with excellent staff.
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Ответ от объекта размещения: Thank you for your rating following your recent stay at our establishment. Thank you very much for your time. Know that I will return to the teams in this direction. I am happy to see that you enjoyed our brand new completely renovated rooms. Some useful information: Completely renovated bedroom & bathroom New reception area at the bar and at the hotel reception Natural swimming pool 3 Electrical terminals 14 Tesla Superchargers Bus: Line TPG 17 in front of the hotel, direct Novotel - Place St François (center of Lausanne) in 20/25 min and Completely Free with a ticket offered by the Novotel. See you soon at the Novotel Lausanne Bussigny. Franck Fleury - General Manager
Гость
Гость проживал в дек. 2022 г.
Семья
5.0/5
Превосходно
Опубликовано 29 янв. 2023 г.
Good location for a holiday (many sights within one hour) or a stopover (near highway), friendly staff, nice swimmingpool and fitness, tasty breakfast and a big Samsung smart tv (Netflix via smart view van Samsung :-). Also, not unimportant, the hotel and room were clean. Compliments for the housekeeping. We enjoyed the hotel very much. We booked the hotel for 4 nights.
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Ответ от объекта размещения: Thank you for your rating following your recent stay at our establishment. Thank you very much for your time. Know that I will return to the teams in this direction. I am happy to see that you enjoyed our brand new completely renovated rooms. Some useful information: Completely renovated bedroom & bathroom New reception area at the bar and at the hotel reception Natural swimming pool 3 Electrical terminals 14 Tesla Superchargers Bus: Line TPG 17 in front of the hotel, direct Novotel - Place St François (center of Lausanne) in 20/25 min and Completely Free with a ticket offered by the Novotel. See you soon at the Novotel Lausanne Bussigny. Franck Fleury - General Manager