Quality Inn & Suites

Friendly staff good service

L hôtel est bien situé mais odeur de vielle moquette et les odeurs dans le corridor rende le séjour ordinaire

I never fill these things out, but because I was sort of surprised at how unclean the room was, I was surprised. I'm not uptight so I stayed but didn't tip. There was a significant amount of animal hair on the sofa and there were crumbs on the desk chair (which I discovered because I had work to do). The bathroom was clean and the sheets appeared clean but after the animal hair and stained pillows on that sofa it was sort of wondering if I might leave with flea or bedbug bites (I didn't).

The accommodations were basic but adequate. The breakfast was not really a breakfast. It was probably the worst I have had at any hotel.

Check in was @3, we got there at4:30, room was not ready, sheets, blankets in hallway, no maid in sight. Told the desk clerk he went down, no maids around, offered another room, same floor, lights didn't work. Offered a room on 2nd floor. Lamps in the room were rusty. For having a new renovation we weren't impressed.

Hotel rooms have not been updated. Only the lobby has. The property has liter all over it. There is Garbage outside all the entry doors. Do not be fooled by pictures. A coat of paint is not what I would call a renovated hotel. Be aware of booking thru online websites. The room you booked will not be available upon check in. They will give you a lower grade room and charge you again. Then will refund you the lower grade room, so therefore you pay for a higher grade online but receive a bottom line room.

The bedding, toilet and sink were clean and satisfactory for a 1 night stay. However, all the countertops were grimey with drink rings, stickiness. The bathroom floor was white and in obvious need of mopping. I had to chisel something brown and gross off the floor and wipe down all of the countertops myself. The rug was crusty feeling between the door and bathroom. There were almost no outlets to plug in phones. The bar in the shower was missing allowing water to enter the holes and create nastiness behind the unit and probably in the lower room ceiling. With all the cleanliness issues, I can't imagine eating the continental breakfast. Outside the room, the carpets were muddy. There was renovation trash thrown up against the side of the building. The outside trash was overflowing. Would not stay here again, would not recommend. .

This hotel was amazing we left justbl a few hours ago, ive stayed in many hotels. This was FANTASTIC from when you first walk in its anamazing sight from start to finish and the staff is amazing. I recommend everyone to stay in this hotel and to share in this fantastic Experience :)

It's in a great location in Caribou so it's easy to get anywhere you need to be. A very comfortable place to stay. The staff are friendly and quick to offer assistance.