Yijian·6500 Hotel

Our stay as a family of four had been extremely pleasant. Whilst it goes without saying that the hotel was beautifully designed with artistic touches even in the rooms, the aspect that impressed us the most was the attention to details the staff had. They were extremely helpful, always looking out for you even before you realising you needed help. It’s the little things that count- like the staff helping with our heavy heavy suitcases all the way to the main road (our taxi wasn’t able to get into the small alleyway) even when it was raining; remembering that my mom doesn’t eat beef, packing our favourite fruits for us to bring on our next journey. With service as impeccable as this, we felt at ease during our stay here and can’t wait to be back if we’re visiting Changsha again! (special shoutout to Ms. 柯, you have been very helpful and we appreciate your help!)

The staff was the nicest staff I have ever encountered at a hotel. They were always friendly. One of the staff members named "Amora" was my personal housekeeper and made my stay even better! He recommended places for me to go and eat. He even presented me a cake for my Brithday! I will definitely stay there when I come back!

This hotel really redefines what high quality service at luxury hotels should be - personable, friendly, attentive, and professional. The staff are eager to be helpful, are extremely communicative and responsive via WeChat, and cater to your every needs. My impression before I arrived was already a positive one because they helped me arrange two packages to be sent in advance to the hotel. They even let me use their contact details as the contact number to make the order as I did not have a local phone number. Upon arrival, the packages were waiting for us and housekeeping took away the leftover packaging. They also offer a free laundry service and I cannot emphasise how soft and nice smelling our clothes were when we received our freshly laundered clothes. The bathroom amenities are the luxury brand Le Labo and the water provided is the mineral water brand Evian. Of course they also have Dyson hair dryers. The daily breakfasts are truly decadent with abalone on our first morning and Angus sirloin on our second morning. We can order seconds of any of the dishes we liked. Fruit juices are freshly made. The barista even made takeaway drinks for us to enjoy on our outings. Afternoon tea and evening soups are also provided and guests can choose what time they would like it to be served and where (for example, hotel room or hotel lounge). They even prepared cold milk for us to soothe us after we returned from dinner eating some local spicy Changsha chicken. Truly outstanding service! One of the things that sets this hotel apart from any other we have stayed at are the afternoon activities they offer to their guests. On our second day we enjoyed a Cloisonné enamel class in the hotel and we will certainly be displaying the fruits of our hard work in our home when we return home. All the materials were provided to us and one of the lovely staff provided instructions and was extremely patient with us despite the language barrier. Such unique experiences on offer each day really make the stay so enjoyable for guests. I can understand why this hotel was won so many accolades. The staff really have earnt this award. It is thanks to their dedication that this hotel has earnt such a prestigious reputation. It is genuinely worth every penny! I am not sure when we will return to Changsha but it is exciting to know that the hotel does have another branch in Chengdu which we will be keen to visit, perhaps next year. All I can say is that I will always have fond memories of this hotel and particularly its staff and this hotel has certainly set the bar high for outstanding service.

A tranquil oasis in the middle of Chaozong Street, a lightly gentrifying district that still retains the charm of hazy mahjong rooms and everyday life. The chef is top notch, the balanced meals are a healthy counterpoint to all of the spicy food. If you have the option to spring for a package that includes breakfast, afternoon tea, and late night - do so! The selections change daily. The staff all exude warm hospitality and go out of their way help with every whim, rewarding travellers that value independence and flexibility.

I loved this hotel. - Amazing friendly and helpful staff - beautiful building, decoration and rooms - amazing meals: breakfast and afternoon/evening snacks - incredible location in a cool part of Changsha Highly recommend this hotel to visitors in Changsha!

Wonderful hotel in the heart of the old city. Personalised service, beautiful design and delicious breakfast and afternoon tea. Everything was perfect.