Wakanoyu

夫婦旅の途中に素泊まりで利用しました。 チェックインが18時までになっていましたが電話すれば問題ありませんでした。 22時に到着しましたが、受付の男性は笑顔で丁寧な接客をしてくれました。 全体的に昭和の古い旅館です。硫黄の温泉にも24時間入れますが、こちらも錆び付いてるところもあり古いです。その点が気にならなければ和室の12帖のお部屋もお布団も清潔で問題ありません。お湯はとても良かったので夜と朝の２回入りました。 インターネットはロビーだけどなっていましたが部屋でも使えました。もう一度利用してもいいと私は思いました。

The hot spring and the cleanliness of the facilities were very good, and we were looking forward to a relaxing stay. However, our dinner experience was extremely disappointing. We had a set dinner that included rice cooked at the table. Unfortunately, the rice never cooked properly. The explanation we received afterwards was confusing and contradictory: we were told it might have been due to opening the lid too early, but in fact only one person opened the lid right after the fire went out, while the other three of us waited the instructed 10 minutes. None of the rice was cooked properly. The staff told us this was a “rare case” and assured us it would not happen again. But since the real cause was never identified, we felt it could easily happen again to other guests. There was no alternative meal offered, and the handling of the situation was unsatisfactory. Another concern was that there was no manager on duty that evening. The staff seemed unsure how to handle the situation, which made us feel even more uneasy. For a hotel of this standard, I would expect a clear plan for how to deal with problems when a manager is not present. It is a pity, because other aspects of the stay were pleasant. But until the dinner service and management system are improved, I would hesitate to return or recommend this property.

系列ホテル宿泊時に湯巡りで訪問。温泉のみの評価です。こちらの温泉はかなりいいです。旅館の大きさに比べて小さめの湯船に源泉かけ流し。循環ではありません。浴感もよし。湯上がりにマッサージ機などが使えます。