DoubleTree by Hilton Colorado Springs

The location is perfect but amenities could be better.

The gotel was very clean. Friendly staff. The area is great, close to the Broadmoor for our event, and close to shopping and dining. Would highly recommend staying here.

Vanessa was amazing and made sure to check on us to see how the room was or if we needed anythin.

Vanessa was amazing at check in, staff is all very friendly, and we will definitely be back. We stay in Colorado Springs often and have always stayed downtown. This area is 100 times better than downtown, I’ll never go back.

Overall liked it I just my shower was messed up so maintenance had to come and then I found someone else headphones on the other bed so made me wonder if things were clean.

I haven’t stayed at this hotel in a few years and I must say. It was better than before. The entire staff deserves a raise.

Check in was quick and kids got cookies. Hotel is beautiful and updated. The room was clean. One of the beds didn’t have a comforter and was told they didn’t have any extras. Hot water is hit or miss. Key cards randomly deactive. The staff is friendly. The amenities are great. Indoor pool was nice in negative weather.

I stayed frequently about 20 years ago. I was pleased to find the hotel just as it was upon my last visit many years ago. The entire place was clean and had been kept very updated. The staff were friendly and efficient with the exception of housekeeping. I understand that the rooms are not cleaned every day but after my 3rd night i requested the room be cleaned and it was not cleaned. I did not even receive toilet paper and clean towels. In addition, i left a drawer full of clothes when i checked out. I called the front desk within hours and was transferred to housekeeping. The person that i spoke with spoke very little English but said that she would check. As she was hanging up i asked if she wanted the room number and my name and number and she said "on no, i check" and hung up. I had my relatives that live in colorado Springs go to the double tree the next day and check where the front desk put housekeeping on the phone and they reported that nothing was found. So far i have spent $200 replacing those clothing items

The hotel was clean, quiet and had a nice bar/restaurant. For the price, a 5 out of 5.