The Quay Hotel and Spa

A beautiful hotel in a stunning location, The Quay is the key to a wonderful Welsh getaway. From reception to housekeeping the entire team were exceptional and really made our stay. The spa was a definite bonus! We will definitely be back. Thank you so much.

Our room was very spacious with a huge bed , 2 comfy chairs & table and a balcony ( also with 2 chairs and a rable) The bathroom was very spacious and spotless Spa facilities were fabulous and included a pool , jacussi , sauna , steam room , infra red spa and an holistic room to relax Breakfast very good and the bar area has beautiful views looking across at Conwy . Caught a train into Llandudno ( under £2) and station is about 6 minutes walk from the hotel You can also walk to Conwy which takes about 25 minutes Would definitely stay there again

A lovely hotel in a great location. We really enjoyed our 2 night stay here.

Pleasant hotel for a short break with lovely waterside location. and spa facilities.

Room cold, hallway cold, our room was on the ground floor at the back with view overlooking car park

Clean and spotless room and ensuite. Great view onto the harbour from our ground floor room. Staff very courteous throughout our stay.

Room was amazing as the sea view with sliding doors. Staff were all friendly and anything that was asked was acted upon in a professional timely manor. Brekkie on day 1 could have been better as you can build your own brekkie from all the other options, no cheese on offer which was disheartening haha. Spa could have been so much better, overcrowded and was asked to back twice during the late afternoon which interrupted our dinner plans once we actually got in over 1 later, there was a very relaxing chill out room so chilled in there. Spa pool and jet pool very tepid almost cold water, it’s nice if been in the sauna. Could do with a jacuzzi and the pressure of jets in foot bath and jet very low

We had a lovely stay at the Quay just before Christmas. We enjoyed the use of the spa and I loved the runs along by the sea each morning. The location is great. The breakfast was very nice and staff friendly and accommodating.

Courtesy call before arrival was a nice touch. Easy to find ample parking. Check in was really good, very nice experience. Rooms not ready so went for a drink in the bar. Was very bust and staff rushed, took a while to get served but staff very apologetic.