Axel Guldsmeden

The hall and their chairs are beautiful and courtyard too but i wasn’t convinced by this hotel because i think, unfortunately, they don’t give enough attention to guests. I read i am not the only one who’s complaining about not taking care enough about guests so i would suggest, instead of answering they do everything they can to get guest satisfied, to read carefully the comments people do. Everybody can make mistakes! Before i was there i asked them for their best room but when we arrived we were in a room i truly can’t think it was their best for double superior. Not much for the room itself but for the balcony: dirty floor, dirty windows (when we arrived it was sunny). And the view was awful…… The curtain in the room was also dirty. I really didn’t appreciated it. I cared a lot. When i asked the manager for a better room he told they were fully booked. I am not doubting but it was for sure not their best room. Anyway the room is ok but there were sooo many things: big lamps everywhere, a sofa, a deskboard with a big chair, a big fan with another huge lamp, a bench, another forniture i thought it was the fridge but it wasn’t… We couldn’t move around the room… On the deskboard a big phone, a big radio, a big kettle… too many things! Go minimal! For a 4 stars hotel i also think they should have a bathroom fan and a glass instead of a curtain for the shower (for hygienic reasons). I am sorry for judging my stay but i actually didn’t appreciated the behaviour when asking a special treatment and not receiving it and the complete forgetfulness of balcony cleaning. The bed and the sofà were beautiful instead althought the bed is a french double bed. Not big. The position is fine because it is close to station and underground but the area is not super cool. I am sure this hotel can be one of the best i have ever been but they need to improve some things. Go ahead!

Check in was quick and the staff was friendly and helpful. The room was very stylish with a lounge to relax. As it was summer we were using the fan while sleeping as it got warm, there is no AC but most of the places in Copenhagen don’t have this. The hotel in itself is so lovely and sitting in the garden is so relaxing, it felt like an oasis in the middle of the city. The hotel is also centrally located near bus stops, metros and the central train station, so didn’t have any problem with transportation, we mostly went walking to every place as there is plenty of museums and restaurants nearby. Overall, loved the hotel :)

Everyone was so lovely and nice! the design of the hotel was lovely and the location was great. The bed in our room was not as comfortable, which was sad. I slept fine, but my wife didn't sleep well the entire time we were there. However, the place is lovely, and the people are lovely. I would still recommend.

Very nice room and good location close to the train station. Booked through ********** and it was not clear that the spa and breakfast was not included in the price. :-( We added the spa which was down in a basement which felt like a cave. It had a good infra red sauna and high temperature sauna but the steam sauna had an awful smell. The hot tub and cold tub was cool but very few lounging areas. And there was only tap water and nuts and no chance of ordering any drinks or food. Overall a good experience.

My stay at Axel Guldsmeden was really lovely. I booked a spa package which included daily use of the spa and gym as well as the breakfast buffet. When I travel, I never choose the hotel breakfast but in this case, I’m so glad I did. The breakfasts were top-notch! Spa was lovely and never too busy. I booked a double room and found it to be comfortable and spacious. For folks used to a large bathroom, be warned, the bathroom was small, but I did not find it to be a problem. Hotel location was extremely convenient to Central Station and taking the train from the airport and then walking with luggage could not off been simpler. Without a doubt, I would absolutely stay in this hotel again.

Hotel is really cool. Everything is sustainable and the vibe is pretty unique. Staff all very friendly and helpful. Would recommend staying here if visiting Copenhagen, which is itself a seriously cool city. First time visitors but we shall definitely return. Loved it.