Fairfield Inn & Suites Omaha East/Council Bluffs, IA

Very clean and perfect. Front desk called and checked on me to see if I needed anything. Also lended a fone charger as I forgot mine at home and had to stay back because of a snow storm. Breakfast was great and healthy.

My stay was amazing! I came to relax and Albert the maintenance was helpful making sure the pool and hot tub were clean and maintained. Mary was also very helpful anticipating my needs during my stay and always having a smile on her face.

Liked the service and breakfast! Coming in front door didn't feel welcoming, needs some appealing looks instead of just the ashtray stand. Swimming pool, no access for people who cannot climb the stairs in the pool. Would be better if we could walk in and out of the pool. Was not able to enjoy the pool.

This property needs some upgrades. Carpet in our room was tattered and worn. Shower old and unpleasant. I would not recommend this location to anyone.

Hotel is aged and in need of updating. Breakfast food was very nice with a good selection. Staff was friendly.

Only stayed one night but we’ve stayed here a couple of times. Very convenient location and we love having Cracker Barrel right next door.

Overall clean accommodations only stayed one night not certain how I would feel if my stay was longer. The free breakfast was mediocre at best.

Honestly I was very disappointed in this stay. For 200 dollars a night I was expecting a lot more. The room itself was musty smelling and the exhaust fan in the bathroom wasn't working. We informed the desk and they said a handy man would check it out. But I think because the fan wasn't working, the moisture just consumed the room and it smelled. After sleeping there we were all clogged up. The toilet was running and the sink leaked. We also noticed things on the floor and nightstand like pony tail holders, and wet wipes that made us wonder how clean the room actually was if things left by previous guests were still in the room. As mentioned for 200/night, I would assume that this would not be the case - it felt more like a room you would get for 45 dollars on the highway. When we were leaving the front desk lady (very nice) asked us how our stay was. We simply said it was ehh and informed her that it wasn't very comfortable. I have friends that live out here that I intend on visiting in the future, but we will not be staying here.

Staff was great and very accommodating when initial room smelled like smoke and quickly moved us to an alternate room. Hotel definitely needs some updates (wallpaper peeling off by bathtub, towel hook broken off, pool liner was all faded/coming off/turning black in spots). Breakfast was great and beds were comfy.