Premier Inn London Croydon (Purley A23)

Had the worst sleep either well no sleep actual noise from late evening up till the next morning.. Jumping, thumping, banging from people above even though went to reception and they went to the room to tell them only was quiet for abit then back to noise. Felt like going home and also when I wanted to make a complaint when I left no one to be seen I wouldn't go back again I wanted a refund

The staff were polite, particularly Mr Ram. My children enjoyed their breakfast. Gave a four star because the rooms need a little TLC. Maybe airing the rooms so it doesn't have a musky smell or perhaps changing the rugs. Nevertheless, it was a nice place. Was feeling a bit worried about the location and the noise but it was 💯 peaceful.

Wonderful staff, great location. Was greeted by Ram at breakfast who was incredibly helpful and attentive. He took our order and showed us the vegan options available. Made our stay very enjoyable and very pleasant. Amazing customer service all round

I stayed in this hotel with my family during the Easter break and it was alright. The bed was well comfy and l really enjoyed sleeping well on the bed. Breakfast was excellent; however these things were on the negative side of our stay and needs improvement. The heaters or thermostats IN ROOMS should be serviced to see to see that they are functioning well . Also the hotel should have a microwave so that guest who stay out late can warm their food or orders by the reception . Lastly more variety of tv channels and will stay there AGAIN ONLY IF THE HEATING was improved in room 318. Thanks for taking care of us whiles there.

Have stated here before a number of times and all were acceptable, however this time the place was not quite the same and seems a change of staff. The room ok not as clean as usual, had a funny smell! The bed was ok but the quilt to heavy and breakfast was a disgrace, coffee machine not working and hot food cold, very disappointing

Very simple hotel that only serves breakfast but comfortable and a good location with several restaurants surrounding it and bus stops nearby. Vending machine in lobby with drinks and a few limited snacks but slightly pricey so worth bringing Ur own in advance. Good parking behind the hotel and even tho it's a noisy area with 24hr drive thru the room was well sound proofed to keep most of the noise cancelled out. Staff are really friendly and helpful.

The room was hot, even though I turned down the thermostat! & people upstairs were noisy, I had a very disturbed & hot night. Parking was good & free! Staff were very friendly & brought iron & ironing board up to our room

I found this place to be a very comfortable stay. Relatively peaceful and not much travelling required from London. Rooms were very comfortable. The housekeeping staff and the management were always very helpful.

Excellent courteous staff and they resolved my all matters on priority basis. I must say the food is also good. The ambiance of the hotel was good. I believe they should also introduce a family packages so that more families can spend vacations here