Parc Royale Suites Hotel

Great place! The suites are beautiful featuring large bedrooms. Very well appointed kitchens allow you to prepare light meals if you choose to cook. The views from the windows are absolutely magnificent, specially the cathedral. The staff is very helpful as well. You are in the very center of the historical town, near everything you could need. One of the best bakeries in town is located in the same building, a pharmacy is next door and a grocery store is about 1 block form the suites. The cathedral, Central Park and banks are all within two or three blocks.

We visited Cuenca, Ecuador in October 2021. Gran Colombia was our home away from home for two weeks. From the moment we entered this beautiful historic landmark, we were treated like family. Every member of the staff was professional and very accommodating. The penthouse suite was beautifully furnished and had everything we needed for our extended stay. The room included a private balcony with 360 degree views of Cuenca, separate bedroom/bathroom, comfortable bed, ample closet space, safe in closet, living room, kitchen (gas stove top, dishes, utensils, pots/pans, blender, coffee maker, refrigerator, microwave) with small dining table. We also had access to the washer & dryer in common area with no additional charge. Everyone was so helpful and provided information about the city and provided recommendations for local experts (i.e. Visa, legal, transportation, tour guides, realtors, etc.). We are looking forward to returning again in the near future.

What a lovely place. The staff is amazing - incredibly helpful and friendly and kind. The rooms are very comfortable, and it is great to have a refrigerator and stove in the room. The place was pretty quiet, the bed was comfortable. The price was great. The location was ideal. Highly recommended. Much thanks to everyone at the Gran Colombia. (I particularly appreciated the personalized pick up at the airport - that was really helpful!)

I wish this place existed when I first moved to Cuenca, spoke no Spanish, and knew absolutely nothing, It would have been a god sent residential hotel, located right in the center of Cuenca, with very helpful and knowledgeable bilingual staff, spotlessly clean, comfortable beds, small kitchens equipped with all necessities. Well, nothing of the sort existed then, but, in April, 2023, I had to flee an apartment in hell and this is how I discovered how comfortable Gran Columbia Suites were. I stayed there from April 20, 2023 until August 6, 2023. Except for the first couple of days, I stayed in the suite #11 - a big suite on the 3rd floor. Great big bathroom, separate dressing room, a good size bedroom, living room and separate kichen space. The bathroom was cleaned every week and HOW!! They clean like this only in Germany and Swisszland, and in very expensive hotels in the USA. Thank you, dear Dorita for doing such great job, and always wil a smile, The Internet connection was mostly good, with a few interruptions. Many TV channels. Very comfortable bed and sofa, Nicely made, high quality furniture. I was less enthusiastic about the level of noise that carried up to the 3rd floor multiplied in volume. They had some problem with a bathroom fans I was awaken a few times with the staff calling me at night and knocking on my door at 3 am, demanding that I turn off the fan that was not on :) :) But that problem somehow resolved itself, I also disconnected the phone :) For Ecuador, the place is rather expensive, but it IS comfortable, The staff, all of them, including night guards and cleaning people, are very friendly, pleasant, and always helpful. The front desk staff and the manager are all fluently bilingual and are always ready to help. So, if you are coming to investigate Cuenca/Ecuador as your future residence, do yourself a favor and book a Gran Colombia Suite, The same goes for your first 1-3 months of life in Cuenca while you are looking for an apartment/house. Thank you, Isabel, Mateo, Sofia, Dorita, y Jorge. My very best wishes to all of you.