Hotel San Marcos Grand

No queen size bed I reserved instead gave 2 individual beds this is 2nd time in a row

I’ve stayed at this property several times and would stay again. The staff treats you like family. It’s close to restaurants, shopping, and it’s very safe.

Everthing was great except for one thing... the person the greeted us at the front desk. She was rude and wanted to chamge my room just because it wasnt ready...she ignored us the rest of the stay..but the room was great, close to everything downtown..

the property is very nice, and most people are wonderful, except during breakfast (hotel restaurant), they were several rude people , which we reported to the manager right away, We think some of those people they shouldn't be working in a place where been courteous and polite is part of their job

I stayed the staff was great the hotel was clean recommend it !

The ac was a little hard to keep cool but other than that no complaints

This hotel was probably nice in its early days. I stayed in a junior suite on the floor with the 600 room numbers. It was a bit dated. There were a few reviews about dirty carpets and floors and can confirm that is still the case. I didn’t see a vacuum on the house keepers cart so it makes sense. Bring shower slippers if you can just to be safe. Note that due to their being a venue here, they do host weddings and parties, so I could here the music loud and clear. If you’re a light sleeper, this will definitely keep you up. If you plan to leave anything charging in the room, note that outlets won’t work unless your room key is in the slot in the entry way of the room. I don’t think the hotel likes this as the cleaning lady would always pull it out, even when leaving the do it disturb sign on the door. Breakfast is included daily with the stay which was nice. If you’re just looking for a central/affordable place to sleep, you won’t have a problem. I’m just critical cause I used to clean hotel rooms.

It was run down , lacked upkeep

From the moment I arrived I felt welcomed and safe. The rooms where very clean.. Staff was courteous and attentive. The Host at the restaurant was exceptional I forgot her name She is tall, light skin blondish hair and very outgoing so cheerful. I would like to see her in some nice red color nails it would make her shine even more that personality that she already shines. Breakfast was very tasty as well various choices to choose from.