Grand Luxor Costa Blanca

Una lástima que no funcionase la tv. El resto de servicios del hotel y el desayuno muy bien. Parking grstis, entradas gratis a Terra Mitica y Mundo María na, buffet libre en el desayuno muy abundante...

Todo precioso, un lugar de cuento y súper tranquilo. Para repetir la próxima vez que vayamos.

Grand Luxor Village Мы жили на вилле в деревне в течение двух недель в середине августа. Когда вы подъезжаете к входу, вас встречает охрана, которая работает круглосуточно. После того, как вам выдадут бумажный браслет, просто покажите его охране, чтобы войти. Пожалуйста, имейте в виду, что для проживания в деревне необходима арендованная машина, так как вы не находитесь в пешей доступности от пляжа. Вы получаете приятный бонус в виде неограниченного доступа в аквапарк Aqualandia, парк животных Mundomar и тематический парк Terra Mitica, который соединен с отелем. Aqualandia и Mundomar находятся примерно в 20 минутах езды, но расположены рядом друг с другом. ***Совет*** приезжайте в Aqualandia около 9:30 утра, потому что, придя пораньше, вы получите доступ к горкам с минимальной очередью, и у вас будет больше шансов прокатиться на всех горках. ***Совет*** приезжайте в Mundomar около полудня, когда там не так много людей, чтобы увидеть всех животных, особенно дельфинов, вблизи через подводную прогулку. На вилле есть много парковочных мест, и всего в нескольких минутах ходьбы от вашего жилья. Виллы убираются каждый день, но не забудьте положить красную сторону вашей карты на внешнюю дверную ручку, или будьте готовы проснуться около 8 часов утра от голоса «уборщицы». Когда вам понадобится уборка виллы, просто оставьте зеленую сторону вашей карты на внешней дверной ручке, и они уберут ее в течение дня. Единственная проблема с виллой — нет духовки, чтобы готовить, так что имейте это в виду, если пойдете за покупками. У вас есть микроволновая печь, кофемашина, холодильник с морозильной камерой и две конфорки со сковородками. Рулоны туалетной бумаги также заменяются. Это приятный штрих для комплекса вилл. Вокруг деревни расположено множество бассейнов, а также несколько хороших бассейнов у отеля, к которым можно добраться по частной дороге. Мы попробовали шведский стол в отеле за 36 евро с человека и дополнительные услуги по оплате напитков. Выбор блюд, к сожалению, был недостаточным, и мы попробовали его один раз, но больше никогда. В целом это место высшего качества, но мелочи могут иметь большое значение, поэтому я ставлю ему оценку 4 из 5!

I don’t generally like leaving negative reviews, but some things are simply unacceptable. First off the hotel complex and themeparks included in the price seem like a very attractive offer promising lots of family fun. I stayed with my daughter 7 and son who is 12 in one of the villas with a private pool. No complaints with regards to the accomodation, I paid just under €500 a night, and it was only a 2 night stay. The overall complex looks good, however its obvious the parent company is some serious financial trouble, and I base this on the following observations:- 1. Check-in was late. Generally speaking in Spain you can check in at 2pm and check out and 12 noon. we arrived at 2pm and were told we could use the facilities, but the room wasn’t available until 4, not a major issue at first. However the place is entirely understaffed and they practice price gouging everywhere. We were also asked for a €150 security deposit at check-in, I expect this at a small private airbnb but not at a large family resort with no minibar in the room. Also, I booked directly on the website and this was hidden in the small print. 2. Half Board option, isn’t bad, and the price is reasonable, however its here where the 1 star review had to be made. They make it very clear that drinks are not included, and whilst I accept this, what I find unacceptable is being charged for drinks before being seated, and then not having enough attentive staff to actually bring you your drinks. As a family resort, in Spain where the temperatures are high, especially after kids have been walking around a theme park, at least make sure water coolers are in the buffet hall for when the staff fail at dispensing drinks to the table. With 2 very hot and aggitated children, who just want some water with their dinner, it seemed obvious how desperate for money this establishment actually is. When you’re seated you have to compete with 15 -20 other tables who also haven’t been brought drinks by waving a reciept at the waiter. Then depending where you are sat, you have to wait for said waiter to walk passed several other tables even ones that arrived half an hour after you did, or tables ordering their second round of drinks before you have even been noticed, despite being forced to pay before you sit down for your beverages. I’d like to take the opportunity to suggest to management that you should have a water cooler in the corner of the buffet hall for when staff fail, or at least have a waiter seat you at your table and bring your drinks whilst you’re off at the buffet, as this would have spared you a negative review, but hydration is quite key for humans, don’t overlook that, because in future people will overlook your establishment and so they should. 3. The parks:- Terramitica was dead, so dead that the main roller coaster Collosus has been closed for a decade because they can’t afford to run it. However they insist on placing massics placards near the entrance of the park saying

The staff and villa itself are great. I think it's more suited to couples or families with older children. Massive perk having theme/water/animal parks included for free. Be sure to check when low/high season is as this affects what's open. There's not much to do on site - most things are 0.5m away in the hotel; a bit tricky with young children (age 3&1), but could be suitable for older. The staff really wanted to make our stay as comfortable as possible. I do recommend it and we had a great time - just do your research on facilities that are actually on site.

We have just returned from a four night stay in the village. We stayed in a 3 bed villa(more like chalet) with a small private pool. The kitchen was basic, no oven and a very temperamental hob. This was an issue as the only other option to eat on site was a grossly over priced buffet, 33 e for adults, 20e for kids. This did not include drinks. There was a snack bar minimarket in the village itself serving fast food/beer but no outdoor seating or atmosphere. The lady working here was lovely and needs a special mention. Car essential due to absolutely nothing to do at night and very limited eating options. This was a big negative as hubbie could not have a drink with his meal. Overall it was a pleasant enough stay but the lack of entertainment and limited food options really took from the holiday. If these issues could be addressed it would be a lovely place to stay, good location and nice pools but wouldn't return again at present rate of service.