Sheraton Dallas Hotel

體驗感不錯，酒店很大很乾凈，周邊很安全，前台服務人員態度特別好。

Loved staying here. Everything we experienced while there (although a short stay) was great. Will stay again when in the area. Very clean and professional staff.

Only 2 elevators worked-very long waits to go up or down-packed elevators. Front desk staff could have been friendlier and more helpful. No shuttle

This was for my anniversary and we spent $500 for the night. The first room was small, musty, the lamps were broken so I had to get ready for dinner in the dark due to lack of time to change rooms, and the AC was ticking when it was running. We changed rooms and were put in the deluxe king. We were shocked to basically walk into an identical room 20 floors up. The only difference was the lamps. Nothing deluxe about it. We were told our $32 parking would be comped due to the inconvenience, yet when we left after check out we of course had to pay to leave the parking garage. We came back to our room from our events that evening to see multiple escorts walking with men in the lobby and sticky elevator floors. For this to have been a luxury hotel price, we got a motel 6 experience with a view of downtown Dallas. Didn’t even get free breakfast and we didn’t want to hand over another $50 for what probably would’ve been a mediocre breakfast buffet. We checked out at 8 am. Not what I had imagined for my 11th anniversary. Disappointing to say the least. The room doesn’t look anything like the pictures advertised. We will never be back.

Room was comfortable and nice. Only drawback was the long line to checkin at 9:30 pm on a Tuesday.

Property is walking distance to Museums and restaurants. No other shopping around other than hotel gift shop

Check in was fast and easy. Very polite service. The hotel was clean and the room was spacious.

Sheraton is always a great stay when traveling to Dallas for the OU/TX football game. It does get extremely busy, so you need to try to arrive early or you will miss out on Valet Parking. Our room would not cool down to the desired temperature, but the rest of the accomodations were great. Great location, great service, great hotel bar/restaurant etc.

Great staff, very clean, felt safe during our stay and we were even upgraded to an executive suite without extra pay which was awesome. Will definitely come back to this place! Front desk lady was very helpful and sweet.