Regal Stays Corporate Condos - Downtown

Misleading stay. You cannot receive check-in instructions without paying a $300 deposit and then a mandatory $80 cleaning fee. This is not disclosed at the time of purchase so you won’t know until it’s too late and cannot find another place to stay. Lock is extremely difficult to open even when I got the green light. Couldn’t open the door so I never got into the apartment and my stay was only 1 night so it was pointless. I called in the morning and was offered a refund, but still had nowhere to sleep. They didn’t offer me the remaining hours until checkout at 11am after their office opened again. The problem is I still needed somewhere to rest after spending the night outside the apartment. Location is great, but customer service is poor. They don’t post the working hours so you cannot contact them if you are checking late. I called several hours beforehand because my flight got delayed

Didn’t actually get to stay in it had an emergency and had to fly back home early but just from the location and the property itself I’d say it’s great!

Those AIRBNB is just amazing. Clean, affordable. I highly recommend. There’s something: $300 security deposit I had to claim 3 weeks after my stay. And they took $70 for cleaning. Parking for free in Downtown parking the highest.

Everything was satisfactory

숙바비보다 보증금을5배이상 내라해서 처음에 이상하다고 생각 했는데 우려가 사실이 되었다. cleaning fee를 88달러를 빼고 돌려주었다 어이없다 설명도 없이 주방도구사용하지도 않고 나올때 정리하고 책두개 쓰레기통옆에 버리고 나온거 밖에 없는데...다시는 이용하지 않겠다별하나도 아깝다!!!

It was bad. I constantly emailed and called the numbers about my problems nobody never responded. I went to the office. I have videos in pictures. The stay wasn’t right I wasn’t able to watch tv at all it was no remote control. It was holes in the wall I was only given one face towel I had to buy detergent to re wash the towels just to take proper showers. The place wasn’t worth my money that I worked hard for I didn’t enjoy my stay at all

They wouldnt answer calls for anything we needed help with. There was no remote for the tv and we asked for one and they never brought it. We waited 3 days for toilet paper. Outlets didnt work. It was awful.

We arrive and there is no one in the lobby. They have a 300 dollar deposit to send you by mail the room number and the Door Code and that email arrived around 2 in the morning, bad service but to collect the deposit alone busy 2 seconds

The hallways smelled of pot which permeated into the room. Mattress was old and squeaky. Upon checking out, I received notification that I’ll be refunded 220 of my 300 deposit. I have called and left emails with no response. The unit was left just the way I came in (pictures attached that were taken just before leaving). No damages were incurred, yet they are not returning my damage deposit in full. They advertise having a gym. It is not for use, nor do they provide the code to enter. It is for the residents in the adjoining building.