Habtoor Grand Resort, Autograph Collection

This hotel is located in Habtoor, near dubai marina and I think it is a little too far from metro station. But service is really nice! Because of Marriott Bonvoy member, upgraded room was prepared and everyone in the hotel is very kind! If I will go to dubai next time, I will choose the hotel as staying.

環境優美，體驗感不錯～

I come to attend some event and happen to choose it online. I booked it at the last min and although rate is a bit too high but its service provided turns to be valuable.

Every employee showed excellent manners and were very easy to approach. They answered my queries with great professional manner.

We had a wonderful vacation in this hotel. We found it a family-oriented hotel with a beautiful beach, great view, garden and pool. The staff were kind and tried to make our stay pleasant. Special thanks to Ranjit at the hotel reception.

Sadly this is a 3 star hotel at best. It is very misleading they are trying to sell this as five star, for the money paid. The staff are nice but the service is questionable. We asked for water and they took so long to bring it we left the room - they then entered the room anyway despite the 'do not disturb' sign on the door, instead of leaving the water outside. There are pushy staff by the front door trying to get you into a more expensive hotel cab. The room was in bad condition, with old noisy air conditioning and a very unappealing bathroom which had signs of mould. The infinity pool which is over 16s was nice, but full of people smoking. The large pool had to be avoided - simply full of children and packed. Biggest disappointment was the beach - it was dirty , with old sunbeds and people leaving their garbage in the sand. The NOISE was dreadful - coming from the private pool next to the beach which was belting out disco music so loud it gave you a headache. The sea was not clean either - I swam into human feces which is simply disgusting. It was also shameful that a Russian flag is displayed proudly outside the hotel in the current situation - although not surprising as hotel was mostly Russian guests.

Very underwhelming. Stayed in a club room which was advertised with a balcony and 2 free tickets to a show. On arrival it turns out the show wasn’t even on and I was asked if I could extend my stay till the show opens in over a weeks time.. when I said that’s not possible they offered a complimentary meal at any of the restaurants in the hotel, but when we went to book it the next day we were told it was for the buffet only. On top of this the room had faulty lighting that I had to report 3 times to get fixed and not all the light switches worked. When it rained the hotel had buckets out everywhere and was leaking everywhere. It was so bad they closed most of the hotel restaurants. Grand by name but not by nature and not worth the cost of staying

Nice but expensive hotel. Drinks/food at hotelarea is expensive. Was staying in Clubromms and had expected minibar was included. Rooms still nice, but in near future same but be updated/renovated.

I have stayed in many hotels in Dubai. After reading lots of reviews started to panic , I was wrong yes the rooms are but tired, and are old style Arabian not modern. Everything was clean and beds were comfortable. Lots of choice for breakfast. I enjoyed the beach and listing to the music from Zero Gravity (wknd only). Plenty loungers no need to get up early Cons: I found it annoying (for me only) you have to wear your mask soon as you walk in to hotel and moving around hotel.(which I agree with, with Covid) So why do staff not keep up with people keeping their mask on while walking around at breakfast. The amount of people I saw with masks on to go to their seat then tied them around their arm. Walked about the breakfast choices. Lastly I went for a week chilling from stress at work. Last thing I wanted was every day being pushed for sales for Spa treatments, second person excursions and the most annoying one was for Vacation homes. Who if your unlucky to actually go in and listen to them. They actually have cameras up and are recording you.. so I’m sorry I won’t be returning