Fairfield Inn & Suites Elizabethtown

Our room was clean. Staff was pleasant. Breakfast attendant was on top of things! This stop is on our list of places we are willing to stay again. Even though they were at capacity, there was plenty of parking available for us pulling a trailer.

It ****** the price was way too high. The water pressure had 3 settings and one felt like rocks hitting me then the other felt like nothing the last one just hurt. Also while I was in the shower, the caps on the soaps broke so I barely got any soap,but when I did the drain fell off so the tub was like a bath.

Third time staying at the property and I just felt the gentleman checking us in was very unprofessional. Seemed to be a bit put off that we rang the bell to get his attention to check us in. This was after standing there for a bit. We asked for extra bedding and he just seemed annoyed. We hadn’t experienced this before at this particular hotel.

I am a regular customer of this hotel. I stay at least once a quarter. But no more. As an elite points member I expect to be upgraded, there were none. OK, but then not to be put on a room overlooking the parking lot - noisy. However, most importantly, the room was dirty, so dirty that I took a washcloth to the floor by the door - yes, hands and knees wiping the floor - and took it to the front desk to show the dirt, and pieces of something that were on the floor and in the corner. I have a contract here for the next 2 years but will do everything I can to find another hotel not in the Marriot chain.

On a recent road trip, my wife and I used TripAdvisor to choose this hotel. It was easy to locate using GPS. We always request a room on an upper floor to avoid the clomping of elephants overhead. Our room was clean and quiet, and nicely updated. The breakfast area was open and spacious, with a nice selection.

I was traveling with family on the way home and booked 2 rooms with points in Elizabethtown. When I checked in I was charged incidentals for both rooms at a total of $120. I have never had the much put on incidentals in any of the hotels I stay at. They charge he’s me once at $20 then again at $40 on each room. I called and was told the hotel site chooses the amount and could not say why it was charged in four separate charges and not one each for $60. I was told at the hotel that they would fall off the day of checkout and they didn’t. The beds were hard, unusual for Marriott rooms, and not very comfortable. The rooms were clean and staff were friendly but I’m waving to policy regardless of alerting me to the amount until it’s charged. Visit the town and areas but beware of the high dollar amount. I will not be stopping here again.

One of two Marriott properties near Ft Knox. Only about a 25 min drive from post. Very friendly staff that accommodated a change in my schedule, mid-trip. The coffee downstairs is not very good so plan on getting it on the way to work if you need it.

After going to eat and to WalMart, when we arrived to enter the building from the back entrance, our key cards did not work and we had to carry all of our stuff around the building to the front. It was not a big deal for us; however, if someone really needed to get in that door, it could be very inconvenient. We reported it to the person at the front desk who said it'd been that way a long time. Our bathroom sink drained very slowly which was inconvenient particularly when getting ready to go somewhere. It was an average size room, not very roomy. The beds were comfy and each one had 4 regular size pillows, not the small square ones.

We were passing through and needed a place to stay for the night. Great location