Omni Fort Worth Hotel

Loved it. Was even able to have them schedule a food delivery which I appreciated! Michelle at the desk, 5 stars!

the location is so conveinient and easy to get back to every night. we both really liked our stay there.

It is a very lovely hotel. The fireplace with leather furniture in the lobby is wonderful. Rooms are spacious and well appointed. Very clean. Staff was friendly!

I was very disappointed in this stay considering g how much I paid. The walls are paper thin and felt like I was in the next room where people were talking. Didn’t sleep well because of thin walls and noisy traffic. Room service forgot some of my order and charged their own gratuity and service fee. The room was dirty and smelly. Very disappointed however the staff was really nice and helpful.

Because of the weather we had no hot water and the restroom stopped flushing other than that we love the Omni just weather issues we cut out trip short and checked out a day before

Beautiful hotel, very comfortable. But no hot water in the morning due to a freeze the night before.

It was great. Our room was large and comfortable with a great view! Housekeeping was extremely helpful and quick.

I have stayed here multiple times and this stay had the most average customer service, cleanliness, etc. I usually love the exceptional service provided, but almost every part of my trip was just OK. Pulled in to valet, surprised that I had to unload my luggage. (It has always been done for me.) Once luggage on cart, I rolled into the lobby with the cart. The “Guest Service attendant” (bell hop) tagged the cart and had me check in. He delivered luggage to room, fully unloaded everything. He was very personable….this staff was the best part of my Omni experience! There was trash on floor in room. Ate dinner at the restaurant, service was slow and it was not crowded. Waiter totally forgot to bring wine. Finally had to ask after our food was delivered. Multiple elevators acting up: one constantly stopping unnecessarily on a particular floor the other wouldn’t move. Let someone know and the response was, “I will let the manager know, but they have been acting up for a while.” Nothing stood out about check in or check out. Want to give a shout out to the “Guest Service attendants” (bell hops). Even the ones that were just in the elevators or lobby. They were very helpful and extremely attentive. I stay here for the convenience & location, but will probably consider a different hotel next year.

Hotel was very nice and clean and staff was very helpful. Only complaint was the room was very HOT. Was not able to sleep very well due to the issue. We did not notice the issue until we went to bed.