The Basics Fukuoka

The Basics Fukuoka: отзывы

The Basics Fukuoka

2 Chome-14-1, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0013, JapanПосмотреть информацию об отеле
The Basics Fukuoka
The Basics FukuokaThe Basics FukuokaThe Basics Fukuoka
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Отзывы гостей

4.4/5
Очень хорошо
Отзывов: 381
Подлинные отзывы
Местоположение4.4
Удобства4.3
Сервис4.4
Чистота4.6
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Все отзывы(381)
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Замечательный завтрак(29)
Замечательный дизайн(23)
Удобное расположение для шоппинга(20)
Хороший интерьер(16)
Подходит для детей(12)
Освещение так себе(9)
Близко к аэропорту(9)
Отрицательные отзывы(11)
Анонимный пользователь
Двухместный номер - эпизод 6
Гость проживал в нояб. 2024 г.
Семья
Отзывов: 19
5.0/5
Превосходно
Опубликовано 15 янв. 2025 г.
Очень нравится короткая прогулка от отеля до центральной станции Хаката. Номер большой и просторный, в нем тепло. Он очень современный, что мне нравится.
Текст оригиналаПеревод от Google
Ответ от объекта размещения: Thank you very much for staying at The Basics Fukuoka. We are very happy to read that your stay with us was satisfactory. All of us at The Basix Fukuoka will continue to strive to improve upon your kind words and comments. As you mentioned, it is a short 7-minute walk from the Chikushi Exit (Shinkansen Exit) of JR Hakata Station, but it is located in a quiet environment with a joint government office building and a large park in the vicinity. We are happy that you enjoyed the atmosphere. We will continue to pay close attention to the cleanliness of the hotel so that you can enjoy an extraordinary world. We look forward to welcoming you again.
Stanleydee
Двухместный номер с 2 отдельными кроватями(chapter 1)
Гость проживал в сент. 2024 г.
Пара
Отзывов: 7
5.0/5
Превосходно
Опубликовано 18 окт. 2024 г.
Great location of this.hotel. Nearby to Hakata Station. It just 5 to 10 minutes walk depand on your speed. Worth value of money. I will come back and stay in this hotel again in future. There also lots of eater rounding the hotel.
Перевести
Ответ от объекта размещения: Thank you very much for staying at our hotel the other day. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Гость
Двухместный номер - Глава 4
Гость проживал в июля 2024 г.
Пара
Отзывов: 6
4.0/5
Очень хорошо
Опубликовано 1 сент. 2024 г.
Excellent location, 10mins walk to fukuoka station, and yet away from noisy area. Matress quality excellent. Choose basics 4 room, big room, big bathtub. Service i give 3star because i am 1hour early arrived at hotel 2pm, the room is ready but the reception request for additional money to check in, is typhoon day and we couldnt go anywhere.inconsiderate service.
Перевести
Ответ от объекта размещения: Thank you very much for choosing The Basics Fukuoka. However, we are very sorry for the staff's response to your request during the typhoon. We will continue to make every effort to provide the best hospitality to our many guests. We sincerely look forward to welcoming you again.
Ms. Kitima
Двухместный номер с 2 отдельными кроватями(chapter 3)
Гость проживал в янв. 2025 г.
Семья
Отзывов: 4
4.5/5
Замечательно
Опубликовано 16 февр. 2025 г.
Good hotel, great services! Could be better to improve the breakfast items by changing some items daily as we stayed for 4 nights and all items are the same. However, the quality and the taste are good.
Перевести
Ответ от объекта размещения: Thank you very much for staying at The Basics Fukuoka. We are glad to see that you had a relaxing stay with us. The menu will be an issue to be discussed in the future. Our breakfast menu features a variety of ingredients produced in Kyushu and Fukuoka Prefecture, which are gentle to the body and make the most of the power and deliciousness of vegetables. We hope you will have another opportunity to visit our hotel again. We look forward to your next visit.
Apirom
Двухместный номер с 2 отдельными кроватями(chapter 1)
Гость проживал в нояб. 2024 г.
Семья
Отзывов: 6
5.0/5
Превосходно
Опубликовано 18 янв. 2025 г.
Very nice hotel
Перевести
Ответ от объекта размещения: Thank you very much for staying at our hotel the other day. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Гость
Двухместный номер - Эпизод 3
Гость проживал в янв. 2025 г.
Семья
Отзывов: 1
2.5/5
Опубликовано 6 февр. 2025 г.
I booked a room for three person for three nights, the booking is clearly stated that my room can accompany 2 adults and one 12 years old kid. After we checked in and my wife went to check-in counter and requested to have one more duvet to my kid, but the staff told my wife that they can’t provide one more duvet as the room rate is not included kid bedding. This is ridiculous to me as my booking is stated very clear that the room rate is included three peoples during my bookings. I don’t mind to pay any extra fees cost to the extra people if needed during my booking. I am not request an extra bed but only a duvet. They should stated clearly during our booking instead of refuse our request after we checked in especially in winter session.
Перевести
Ответ от объекта размещения: Thank you for choosing THEBASICSFUKUOKA. Basically, children under 13 years of age are not charged for their stay, so they are treated as sleeping with a parent and no bedding is provided. However, we apologize for the inconvenience caused by the lack of explanation. We will do our best to provide services that satisfy our guests in the future. Finally, thank you very much for taking the time to write this review.
Rhapsody92
Двухместный номер с 1 кроватью(chapter 2)
Гость проживал в дек. 2024 г.
В одиночку
Отзывов: 3
5.0/5
Превосходно
Опубликовано 17 февр. 2025 г.
The Basics Fukuoka has an impressive hotel lobby with tall shelves extending up to a lofty ceiling. My room was clean and cozy. The breakfast buffet was delicious. Thank you for the comfortable stay.
Перевести
Ответ от объекта размещения: Thank you very much for staying at THE BASICS FUKUOKA. Thank you again for choosing THE BASICS FUKUOKA from among many hotels. Thank you very much for your compliments about our lobby. The lobby is one of the pride of our hotel, with six 8-meter-high bookcases holding 5,000 books and a 42-meter-high atrium. We are glad to hear that you enjoyed your stay at our hotel. We will continue to make every effort to create a memorable hotel with comfortable services and facilities from the perspective of our guests. We look forward to welcoming you again.
Анонимный пользователь
Двухместный номер - Глава 4
Гость проживал в мая 2024 г.
Поездка с друзьями
Отзывов: 2
4.7/5
Потрясающе
Опубликовано 7 июля 2024 г.
We stayed in Chapter 4 this time, the room is so large and comfortable, staff are nice and helpful.
Перевести
Ответ от объекта размещения: Thank you very much for your stay at THE BASICS FUKUOKA. We are happy to see your feedback. We look forward to your next visit to our hotel.
alygator
Двухместный номер с 2 отдельными кроватями(chapter 3)
Гость проживал в нояб. 2024 г.
Семья
Отзывов: 1
4.2/5
Очень хорошо
Опубликовано 24 дек. 2024 г.
great service provided by the staff at the reception they are able to communicate in english and helped with our delivery of baggage to the next hotel fuss free and overall a great experience
Перевести
Ответ от объекта размещения: Thank you very much for staying at The Basics Fukuoka. We are very happy to hear that you enjoyed your stay with us. We will continue to provide services that meet our guests' expectations and value the spirit of hospitality so that we can continue to be the hotel of choice for our guests. We hope you will visit us again when you come to Hakata. We all look forward to welcoming you to our hotel next time.
Danny
Двухместный номер с 2 отдельными кроватями(chapter 2)
Гость проживал в апр. 2024 г.
Пара
Отзывов: 20
4.0/5
Очень хорошо
Опубликовано 18 мая 2024 г.
Spacious but basic room in a minimalist style, equipped with a coffee machine and smart TV, though lacking traditional storage like wardrobes; instead, there are hangers on the wall. The bathroom combines the shower and bathtub in one space, unlike other hotels where they are typically separate. Decent location, 10 minutes walk from Hakata train station. For parking, consider street options outside for better rates compared to the hotel's basement. Limited amenities, but the lobby is beautifully designed. The view from Room 603 is obstructed and unimpressive.
Перевести
Ответ от объекта размещения: Thank you very much for staying at The Basics Fukuoka. We hope you were able to relax and enjoy your stay. We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests. Thank you very much for your feedback. We hope you will visit us again when you come to Hakata. We all look forward to welcoming you to our hotel next time.
Dennis
Двухместный номер с 2 отдельными кроватями(chapter 1)
Гость проживал в окт. 2024 г.
Семья
Отзывов: 1
4.0/5
Очень хорошо
Опубликовано 30 дек. 2024 г.
Room larger than expected and very clean. And there were huge christmas photo spot in the lobby
Перевести
Ответ от объекта размещения: Thank you very much for staying at our hotel the other day. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Гость
Двухместный номер с 2 отдельными кроватями(chapter 1)
Гость проживал в янв. 2025 г.
Семья
Отзывов: 1
4.5/5
Замечательно
Опубликовано 18 февр. 2025 г.
Helpful friendly staff and convenient location near city centre
Перевести
Ответ от объекта размещения: Thank you very much for staying at our hotel the other day. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We look forward to seeing you soon on your next visit.
Travelju
Двухместный номер - Глава 4
Гость проживал в янв. 2025 г.
Семья
Отзывов: 9
5.0/5
Превосходно
Опубликовано 9 февр. 2025 г.
Spacious room, just like jay I wish the room could be brighter
Перевести
Ответ от объекта размещения: Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Гость
Двухместный номер с 2 отдельными кроватями(chapter 2)
Гость проживал в авг. 2024 г.
Семья
Отзывов: 5
3.2/5
Опубликовано 27 сент. 2024 г.
Pros: Stunning lobby, nice decoration! Room very clean. breakfast is ok, got what u’ve paid! Cons: front desk staff (most young female) are very arrogant and hostile to female guest (?) I see a big smile serving a guy on the other counter. No hospitality at all! speak only very limited English, not prepared for foreign guest. No concierge, not helpful even disabled aged guest! Room very stylish and clean but …. No bedside table, ONE chair in a twin bed room, have to share the chair in a 2-guest room?!!!? No usb (may borrow from front desk) only ac adapter, OMG! the config like 20 yrs and no upgrade! One more, need to pay yen300 if u ask front desk calling taxi.
Перевести
Ответ от объекта размещения: Thank you very much for staying at The Basics Fukuoka. Thank you also for your valuable feedback. We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests, and we hope that we can count on your continued patronage. We look forward to welcoming you again.
Гость
Двухместный номер с 2 отдельными кроватями(chapter 2)
Гость проживал в авг. 2024 г.
Семья
Отзывов: 5
2.5/5
Опубликовано 27 сент. 2024 г.
As EXPECTED, Breakfast ok, awesome lobby, very stylish and clean! But more on unexpected Front office staff - limited English. Apple TV suddenly down, just restart our room wifi can fix, but the staff insist using his iPhone 10 trying for more than 30 mins and said use ‘cast’ is ok. OMG! I don’t want to see YT, and I have 3 iPhones (model 15, 13, 12) and 2 iPads, NONE can reconnect. What I can say is…. the best of the Bascis have already shown on the website (room size, amenities brand, lobby), hardware is “got you have paid”. Software is off. Heard the Basics is Ex-Grand Hyatt, meaning the architecture did not change and that’s the only part I appreciate. What did the current hotel management do to improve? Im afraid I can’t see any! PS. Experienced another hotel in this trip, totally different thing.
Перевести
Ответ от объекта размещения: Thank you very much for staying at The Basics Fukuoka. Thank you also for your valuable feedback. We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests, and we hope that we can count on your continued patronage. We look forward to welcoming you again.