Hotel Waterfall

Our Aircon was not working, so happily we were moved to another room, we did not get to return to the room we paid for. The room was advertised as Smoking Permitted but on arrival this was not the case and had not been for 4 years. We paid a high price for this room, and I had located 4 other Hotels, this was disappointing. The staff and Manager were very helpful and ordered Taxi's for us this was appreciated. Breakfast was supplied by a Restaurant down the road and not at the Hotel, there was a disparity between what we paid for breakfast at the Hotel and the Cost at the Restaurant. There was quite a bit of Traffic Noise. We enjoyed our stay, but not Penang due to social rules, for tourists on holiday.

Nice hotel

good location but the room is smelly, old and dirty, the bedsheet is smelly.

Was a last minute booking and when we arrived the Receptionist ( Chinese ) was not so helpful and she has no hospitality attitude at all, The room smells, The Light was not working the bed was hard the A/Cond goes hey wire by itself, The up-keeping of the place interior was not that good need a small refurbishing. Only one thing made my stay ok which was the overnight receptionist ( Indian Gal ) was very helpful as she even pass me the mosquito spray as I went down complaining about mosquito in room. Will not use this hotel near the future unless desperate.

(Photos only)

在檳榔嶼，靠近泰國皇家領事館，瀑布酒店被證明是理想的選擇，周圍有商店和其他設施，包括一種價格合理的當地食物，並且麵條店開門很早經營早餐。房間很乾凈，有很硬的地板，簡單的設施，冰箱，空調還有一台小電視機，無線網絡信號穩定。經理和員工專業而且和藹可親，但是不確定是否在檳榔嶼的所有酒店都需要退還“鑰匙押金”，這是政府徵收的銷售稅，意思是你拿回你的押金，但是不收稅。瀑布酒店對於從泰國來的快速簽證來說真的是一家完美的酒店，而且價格合理。

在檳榔嶼，靠近泰國皇家領事館，瀑布酒店被證明是理想的選擇，周圍有商店和其他設施，包括一種價格合理的當地食物，並且麪條店開門很早經營早餐。房間很乾凈，有很硬的地板，簡單的設施，冰箱，空調還有一台小電視機，無線網絡信號穩定。經理和員工專業而且和藹可親，但是不確定是否在檳榔嶼的所有酒店都需要退還“鑰匙按金”，這是政府徵收的銷售税，意思是你拿回你的按金，但是不收税。瀑布酒店對於從泰國來的快速簽證來説真的是一家完美的酒店，而且價格合理。