Prestige Hotel and Aquapark - All Inclusive

I specifically choose this hotel for its swimming pools with waterslides for a week long vacation with our 7 years old daughter and I was overall satisfied. She really enjoyed those facilities and also the game room along with the outdoor playground. This hotel is mainly catering for all-inclusive, to Ukrainian, Romanian and few others locals guests. The food and drinks part could be better in terms of quality, variety. Additionally, considering also that being a 300 rooms hotel, it does get pretty chaotic during meal times. In theory there was some sort of seating arrangement but it wasn't enforced, at least during our stay. On the positive side, we had a pretty specious corner room with a little balcony, although not on the sea front side. The hotel is well located, albeit not on the first line, you can in fact reach the beach and center of Golden Sands within 3 min walk. No issues with noise too and all the staff members we encountered were friendly. Ultimately and given the fact that we had booked 3 months prior the stay therefore getting a very good deal, I would recommend this place, as long you don't keep your culinary expectations too high.

We were in the hotel for 7 days in August. most of the staff were helpful and kind. big thanks to the ladies cleaning on the 8th floor. the food certainly doesn't deserve 4 stars. everyday the same. for 2 days it is ok, but for 7 days it is unbearable. the worst part was waiting for the elevator. living on the 8th floor on the elevator had to wait sometimes and 10 minutes. 4 elevators for about 200 rooms is definitely not enough. the view from the hotel window is nice, but it is a pity that we had a room without a balcony. when the hotel was fully booked, there was no extra charge for a room with a balcony. for me a 4 star hotel should have a balcony in the room. It would not even cross my head that she can be without a balcony. We only lived in the hotel with my family and only drank bottled water. and yet my 8 year old son vomited for 2 days. the hotel staff was helpful and ordered us a taxi to the medical point and informed the doctor about his son's health problem. overall disappointed with my stay at this hotel.

No free parking. Is 19 leva/day. The food is OK but not for 4 stars. The rooms is clean. Is a 32mp.room. Cleaning room is in every day. I have one free bottle of watter per person/day. No sea view, only pool view. Is a family hotel. The room have a AC conditioner. The room door is open with a card. Don't lose your card to access the room.

We stayed there last week in august,first week I September as a family of five, 2 adults 17 year old 13, 12 year old. Food was good we didn’t eat out once. Lots of meat options available. Drinks ok but could of been better. Facilities at the hotel where good had everything you need the kids loved the games room and indoor pool. Location wise it’s fab only a quick walk down to shops and beach. Negative points: not any other English and the entertainment wasn’t the best. We were also unlucky with the weather. Overall good holiday

Was there 2 days with my family …got home today , actually we payed for 7 days but after what happened we had to run away ! Terrible place ! Starting with no parking , only if you pay a lot of money and even so your car is not that safe . The reception people and everyone very rude and unpleasant. Dirt everywhere, from the entrance of the hotel , to the elevator , and the rooms …no words !!! Dirt everywhere, disgusting. About the food , the same food for 2 days , we got sick , they served old food , we started to vomit all 6 of us and many other people in the hotel , especially kids . When I went to tell them that we leave they didn’t even say anything, jus said goodbye . I don’t recommend this hotel to anybody !!! Worst 2 days of our lives ! I’m still in shock , still recovering !