We booked rooms with two queens. But upon arrival were rudely told that our reservation was for king beds and it was our fault... it was clear the hotel was busy and their process was old and didnt own up to the fact that they messed up. I pulled up my reservation and showed the agent our booking. He saw that we were correct and then proceeded to say we should have booked directly with them not through ******* because their old tech doesnt sync well. We were on a business trip with grown men and we all had to sleep together. Annoying for sure. Beyond that I wish i could say the place was up to par but every category was below reasonable expectation. Room were run down, breakfast was horrible, weird rules around food, and dusty/dirty place.
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