La Casa de la Trinidad

No contestan al teléfono al llamar a recepción. En un hotel de 4 estrellas no me parece normal y que además lo justifiquen sin razón diciendo que estaban fuera de recepción durante más de 10-15 minutos. Lounge no existe solo una pequeña barra alta de recepción con los ascensores y escaleras enfrente.

Fantasttic stay here, very comfortable and the Staff were very friendly, in the centre of the ameneties and walkable to most areas. such good value for money!

The rooms smelled like sewage, the AC would go off at night, the walls are paper thin and the area is very noisy due to trash surrounding the hotel- mornings at 2am and 5am you hear a lot of recycled bottles being tossed in trash bin. The safe box was broken and they did not have maintenance available during our stay. The bed was dirty upon our arrival and the staff was not pleasant. Would never come again but it could be worse

The location of this hotel was perfect walking distance to the Cathedral of Granada, shopping and restaurant. Staff was very helpful. The room was very spacious.

It's a very charming boutique hotel, very centrally-located. The matresses are very comfortable; breakfast is very rich and delicious! The staff is so kind and helpful. Great wifi. 100% recommendable, it's indeed one of the best options to stay in beautiful Granada.

Staff were very helpful .Good location in city centre

The staff are so helpful and the location are perfect for walkable in the Old town.I would stay this hotel again definitely.

Very good breakfast and day long snack included. Room good size and king bed very comfortable. Everything in great condition. Staff excellent. Highly recommended.

We had to change our parking and it wasn’t explained that to do so it would take us over an hour because of all the one way narrow streets that you had to navigate around in Granada. We were only there for 2 days and if we had known we would have just stayed were we were. Not very helpful at front desk nor where we greeted or acknowledged when we first arrived. Personally, even if you are helping other guests, you can still take a second to welcome your new guests. My husband and I were so stressed after having to move our rental car to the other parking and I mentioned it to another person who was at the front desk after we returned from the parking garage with very little empathy. The bright part was a kind gentleman upon checkout took car of our parking after we told him of our frustration. Other than the complaint of the service at check-in, the hotel was beautiful and the breakfast great!