Premier Inn Durham (Newton Aycliffe)

In need of an urgent update, outdated fittings, still uses metal keys, l business travel a lot and have stayed in many a hotel, including Premier Inn and cannot remember using a physical key for many years. Three electrical plugs in the room, zero near the bed!!!!! My alarm clock is my mobile phone, which had to be put on the other side of the room due to a lack of sockets. Doors bang behind you, not good for other guests and also for my wife and myself. The room was far too hot when we first entered the room, even with the window open it took a long time to cool down. Probably won't stay there again. Sadly, even my family who live around the area made comments to the condition of the hotel when we said we where staying there.

Stayed here a few times after staying over on business. Hotel clean, staff friendly. Good value for money. Large car park. Rooms can be cold so check out the heater instructions as you can only raise by one degree at a time. Beds are surprisingly comfy.

Whilst we only stayed one night, we had a great time. The location is comfortable and it was perfectly accessible for my mum who was using crutches during the stay. The staff were incredibly friendly and welcoming, especially Sue on the front desk, and everything was explained to us clearly. We were quite a fan of the classic metal keys as most hotels have switched to digital cards, so that was a pleasant surprise. The room was clean and spacious with all the needed amenities and a few goodies. Breakfast was served at the building directly next door and they were very accommodating as they were willing to prepare egg whites instead of whole eggs for my brother. The selections available for both the cooked and continental breakfasts were ample and of good quality. Should we be in the area again, it will certainly be our hotel choice for the night.