Fletcher Hotel Restaurant de Gelderse Poort

Langer dan een halfuur gewacht bij de incheckbalie, ondanks dat meerdere collega’s langsliepen, niemand die zich er iets van aantrok.

We were made to feel extremely unwelcome on arrival by a very rude receptionist. I had written in advance to say we would be arriving late, but before 22:00. I was assured this would be fine and that the reception would remain open until 22:00. We arrived at 21:00 and we're told we were lucky to be let in as he was about to go home. We had travelled for 15 hours and were very thirsty. I asked if there were was anywhere to get a drink and was told, "no, there is nothing". I asked if there was anywhere close by and was told, "it is a very small place, you can take a look around if you like, but there is nothing". There is no means at all of obtaining drinking water other than from the bathroom tap. The room was chilly with an inadequate duvet. Inadequate and disappointing. We most definitely will not be returning.

The room is spacious and clean, but it needs: 1- a minibar or fridge. 2- Kettle and/or coffee machine. 3- Water bottles. Overall, it was a very good experience taking in consideration the room rate which is very good value compared to other hotels in the area.

The front desk staff were really helpful with my late arrival and check-in time. They were also very helpful with securing a taxi for me to my conference venue. However, at 08:26am on a Tuesday morning 13th June during breakfast buffet, one staff walked across the room querying me as to what my room number was while I was having breakfast. I was extremely offended by this as no one else was asked this question on all 4 days I attended breakfast buffet. This has not been a thing in other hotels I’ve visited and it also did not help that I was the only black person in the room when this happened. I think that particular staff needs to be trained on how to properly approach paying customers without offending them in the process. Also I expected the facility to at least have an iron and ironing board to straighten clothes. These incidents aside, my stay was lovely and wonderful.

Nice hotel, located just 10' outside of Nijmegen. We stayed there for 1 night while enjoying a concert in Nijmegen. It's nice to stay a bit outside of the busy city. Prices were more than half of the prices in Nijmegen. So don't expect the same quality or experience. Room was clean and all you need for 1 night. Breakfast was served in buffet style and was plenty for us. Located close to the German border it also offers some amazing walking close to the river 'Waal.

Cosy staffs and good location.

Stopped here for couple of nights. The hotel is quite nice, clean, has a restaurant. Located in a small village near the border with Germany. Hotel employees were very friendly, help with every questions. There are some picturesque roots to walk and admire the river.

Everything was great.

Prima Hotel, Nette kamers