ECHARM Hotel (Guangzhou Railway Station Hebian Metro Station）

The location isn't all that's attractive to the eye, it's like an industrial place, had to confirm the location as we drove closer. Arrived and the reception was clean and welcoming of course the check-in for foreigners takes “ 32” days😏 it didn't help that it was cold and drizzly outside and I was freezing. After 7 days and 9 years, I was given my key and I reminded the receptionist that my stay came with like a fruit basket of some sort, well let's say there was nothing to write home about in the “ basket “ but the nectarines helped when I was on the trail race the following day. My room was on the 5th floor, clean and spacious was my first impression, besides the lack of a mini bar fridge, there was a “wardrobe “ a working TV, a table, and a sofa.🥲🌞Towels were clean and plenty, they had the sleepers and your toothbrush set and your usual shampoo, conditioner, and body wash🌞. The other two were full, bar the conditioner. There are no shower sleepers😒, but the shower is quite spacious. Weird is if you shower the toilet floor is gonna be wet because there's no shower door😏, just the one main bathroom door. The water was quite hot, just the way water temperature should be in winter 🌞. They have a full-on laundry room on the 6th floor. My room was next to the main road which I quite regretted as I'm very sensitive to noise and there was an occasional sound of a plane flying past (this is just for me because I really can't do buzzing, humming, or droning noises). The laundry room helped a lot because I didn't wanna travel with wet stinky clothes so I did my laundry and got ready to leave. It's a decent hotel, the location is not so attractive but the inside is quite something. The assistants didn't speak English so we used Translator.

衞生差 酒店瀰漫著 臭腳丫味道， 被子被單絕對沒有換 ，黃黃的。 一晚上睡的癢癢的，早上起來檢查 發現被子有血跡 臟污。 因為外出太晚不想折騰了，就沒聯繫服務前台。 這環境衞生，不值得這個價格，500+加的價格 住兩個大怨種。不會再來。

前台服務差勁，故意掛斷電話。

攜程的超級忠實客户，接待朋友定了這個酒店。必須告知大家一定不要住這家。第一在施工區根本找不到，我們花了半個小時才找到。然後灰塵和環境簡直是太差了。訂的大床房朝着工地和路邊，特別吵鬧。那我們加錢換去雙床房，結果那邊一晚上的KTV，比不睡覺熬夜還難受。圖片上的所有美好的裝修和評價都是混淆視聽。不管自己住還是怎樣，這樣的酒店一定一定不要錢都不要去住。太可怕了

這是我住過前台最離譜的酒店，我訂的房型沒有顯示無窗，他剛開始給我開無窗户的房間，然後我下去跟他溝通，後面他給我換了個有窗户，但是房間很小的一個房間我不滿意，然後才給我換正常的房間，然後我在房間裏面洗澡他突然打電話跟我説他給我的房間是升級過的房間，要我加錢要麼就搬走，態度還特別惡劣，不是説給不起這個錢，我入住前你沒跟我説過要加錢怎麼樣怎麼樣，我洗澡洗一半你打電話過來跟我説要麼加錢要麼搬走，還是三更半夜，這不是噁心人？搞不懂這樣的服務素質還是連鎖酒店

此前台違規操作，在客人沒辦理身份證登記就讓其入住，存在安全隱患，情況屬實，並且此人態度惡劣，不宜上崗！不建議入住該酒店