Честные отзывы об отеле Grand Hyatt Gurgaon от реальных посетителей
9.5/10
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Отзывов: 60
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Честные отзывы
Местоположение9.3
Удобства9.5
Сервис9.5
Чистота9.5
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Все отзывы(60)
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Отрицательные отзывы(5)
HVTHAILAND
Клубный номер с кроватью «king-size»
Дата заезда окт. 2025 г.
Бизнес-путешественник
Отзывов: 38
9.0/10
Замечательно
Дата отзыва 10 нояб. 2025 г.
Overall Blends Sophistication, comfort and Efficient for corporate and lifestyle hubs. Truely a modern Luxury with sense of Elegance
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faisal asghar
Номер (2 односпальные кровати)
Дата заезда дек. 2024 г.
Семья
Отзывов: 10
8.5/10
Очень хорошо
Дата отзыва 24 янв. 2025 г.
fantastic staff
i would like to mention that Prerna and Biju were excellent. they are really helpful and did their best to make our stay comfortable. Neel from the restaurant was also very good.
thanks
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Faysal Ehsan
Номер с кроватью «king-size»
Дата заезда мая 2024 г.
Семья
Отзывов: 7
9.0/10
Замечательно
Дата отзыва 9 июля 2024 г.
Location not suitable for holiday travellers
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Dongdorodong
Клубный номер (2 односпальные кровати)
Дата заезда окт. 2025 г.
Бизнес-путешественник
Отзывов: 57
10/10
Превосходно
Дата отзыва 12 нояб. 2025 г.
시설도 좋고 스탭도 너무 진철하고
마지막날 센스있게 레이트체크아웃도 제안해 주시고
출장길이 너무 편안했어요!!!
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Гость
Номер с кроватью «king-size»
Дата заезда мая 2025 г.
Бизнес-путешественник
Отзывов: 2
10/10
Превосходно
Дата отзыва 6 июля 2025 г.
전체 시설이 깔끔하고, 방 컨디션이 너무 좋습시다
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Гость
Дата заезда нояб. 2024 г.
Бизнес-путешественник
4.0/10
Дата отзыва 17 дек. 2024 г.
Я заселился в отель рано утром, примерно в 6:20. Успел хорошо позавтракать, и затем отправился спать после утомительного ночного перелёта. Откинув на кровати одеяло, был неприятно удивлён странным пятнам на простыне, о чём оповестил ресепшен. Мне предложили поменять бельё, или даже переехать в другой номер, на что я согласился, чтобы мне поменяли бельё, дождался этого момента, и лёг спать. Следующий день прошёл без сюрпризов, но рано утром, в 5:25, я проснулся от сильного гудения, которое не оставляло шансов на спокойный сон. После очередного общения с ресепшеном, меня переселили в другой номер, на 19 этаж. Активно поработав весь день, я вернулся вечером в надежде хорошо поспать, но здесь меня ждал очередной сюрприз в виде очень громкой музыки с улицы. Даже в турецких отелях «всё включено» 15 лет назад я не встречал такого уровня громкости. До сих пор слушаю эту долбёжку, и жду, пока она завершится. По уверениям менеджера, в полночь я - наконец - сумею поспать. Искренне не рекомендую это место для бизнес-поездок. P. S. Будьте очень аккуратны с гладильной доской. Края сетки на ней могут отходить и ранить пальцы, когда берёшь её за края.
Siddharth M
Дата заезда авг. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 5 сент. 2025 г.
We stayed at Grand Hyatt Gurgaon to celebrate my son’s 2nd birthday in end of Aug with my family and it was a truly wonderful experience. The hospitality was warm, attentive and thoughtful, making us feel special. The team went the extra mile by decorating the room beautifully with balloons, arranging sweet treats, and surprising us with a birthday cake making the celebration even more memorable. The food was excellent with a wide variety to choose from and every meal was good. The facilities and ambience of the property added to our experience. A big thank you to Soumajit and the entire team for making our celebration and stay so smooth and enjoyable. We will definitely be visiting again and highly recommend this hotel to anyone looking for a perfect mix of comfort, luxury and great service.
Перевод
Ответ от объекта размещения: Dear TripAdvisor Member, We are delighted to read about your wonderful experience at Grand Hyatt Gurgaon while celebrating your son’s 2nd birthday. It brings us immense joy to know that the team could make such a special occasion even more memorable for you and your family. Your kind words about our hospitality, the thoughtful surprises, and the attention to detail, from the room decorations to the birthday cake, mean a great deal to us. Soumajit and the entire team will be thrilled to hear your appreciation, as they take great pride in creating moments of joy and comfort for our guests. We are equally glad that you enjoyed the food, the ambience, and the facilities, and that your stay was smooth and enjoyable. Knowing that your celebration was enhanced by our efforts is the highest compliment we could receive. It was truly our pleasure to host your family for such a special occasion, and we look forward to welcoming you back soon. Thank you for recommending us, and for letting us be a part of your cherished memories. Warm regards, Tarun Seth General Manager Grand Hyatt Gurgaon
Nishantsharma12345
Дата заезда июля 2025 г.
Поездка с друзьями
10/10
Превосходно
Дата отзыва 28 авг. 2025 г.
It was excellent stay and the services were so overwhelming, for checkins and luggage assistance Ms Khushi, Mr Aaryan, Ms Abha and Mr Ketan has helped us alot.
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Ответ от объекта размещения: Dear Guest, Thank you for taking the time to share your wonderful feedback. We are truly delighted to know that your stay with us was excellent and that you felt so warmly cared for throughout your time with us. Your thoughtful mention of Khushi, Aaryan, Abha, and Ketan is deeply appreciated. Team members like them embody the spirit of personalized hospitality we strive for, ensuring every guest feels genuinely valued and looked after. Knowing that their dedication enhanced your stay is not only rewarding but also inspires us to continue creating meaningful experiences for our guests. At Grand Hyatt Gurgaon, we truly believe that thoughtful service and a welcoming atmosphere can transform an ordinary stay into something extraordinary. Your words reaffirm our commitment to curating experiences that are as personal as they are memorable. We look forward to welcoming you back soon for another exceptional stay. Warm regards, Tarun Seth General Manager Grand Hyatt Gurgaon
Stay27185299688
Дата заезда июля 2025 г.
Бизнес-путешественник
10/10
Превосходно
Дата отзыва 28 авг. 2025 г.
We recently organized a wedding at Grand Hyatt Gurgaon, and our overall experience was exceptional. The hotel is beautifully maintained, and the service provided was of the highest standard. We would like to extend our sincere appreciation to Mr. Tarun from the Concierge Team. He was extremely humble, courteous, and supportive throughout the event. His assistance in placing hampers and escorting guests during the wedding was immensely helpful and carried out with great professionalism. Thank you to the entire team for contributing to the success of this special occasion.
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Ответ от объекта размещения: Dear TripAdvisor Member, Thank you for sharing your kind feedback regarding your recent event with us. It was a true honor to be part of such a meaningful occasion, and we are delighted to know it was a success and that our team could support you in creating a seamless and memorable experience for all involved. We are truly heartened to hear that our efforts contributed to an atmosphere that felt welcoming, well-coordinated, and thoughtfully cared for. At Grand Hyatt Gurgaon, we believe that attentive service and meticulous attention to detail can transform any occasion, and it is deeply rewarding to know that these values were reflected in your experience. Your words of appreciation inspire us and reaffirm our commitment to creating personalized and exceptional moments for every guest. We are especially thankful for your recognition of Tarun from our Concierge Team. He takes great pride in ensuring every guest feels cared for, and we will be delighted to share your appreciation with him as it will serve as a wonderful encouragement to continue delivering service that is both professional and heartfelt. Thank you once again for choosing Grand Hyatt Gurgaon for this occasion. We eagerly look forward to welcoming you back and being a part of many more successful and joyous moments in the future. Warm regards, Tarun Seth General Manager Grand Hyatt Gurgaon
DayTrip56738606978
Дата заезда июня 2025 г.
Бизнес-путешественник
10/10
Превосходно
Дата отзыва 7 июля 2025 г.
Why is Hyatt as a Brand "Excellence Personified " ? The Breakfast Buffet 5 Minutes to close and yet Treated so lavishly , not making the guest an intrusion but a Rasion d aitre of gratitude 1 Minute and a few seconds to reach the dosa to you , unheard of ! Idlis soft with gunpowder and ghee , can give a run for money to a Chennai Bestseller Salads not wilted but fresh and so authentic perfect textures and so balances in flavour Sushi and a Shisho leaves in a Bowl of delight , the list goes on The warmth , the professionalism ,the smile was ever so contagious Unobtrusive and explains why Grand Hyatt Leads the Delhi NCR with it s F and B excellence . Lastly the team at the porch and lobby ever so friendly and even had answers about the closest Gym .
Перевод
Ответ от объекта размещения: Dear TripAdvisor Member, Thank you for your wonderful feedback and for sharing your experience with us. We are truly honored by your kind words and delighted to hear that your stay at Grand Hyatt Gurgaon was filled with memorable moments. Your praise of our breakfast buffet as “Excellence Personified” is both humbling and inspiring. We are elated that the swift service, the soft idlis paired with ghee and gunpowder, and the freshness and balance of our salads and sushi made such a positive impression. It is our constant endeavor to celebrate authentic flavors and deliver experiences that delight well beyond the palate. Your kind words will be shared with our culinary team, whose passion and commitment to excellence are evident in every dish they create. We truly appreciate your kind acknowledgment of the friendly and professional service provided by our team throughout the hotel, from the dining areas to the entrance and lobby. At Grand Hyatt Gurgaon, our goal is to ensure every guest feels genuinely valued and appreciated. Your experience perfectly reflects the welcoming and attentive atmosphere we work hard to create for all our guests. Thank you once again for your thoughtful words and for choosing to stay with us. Your feedback will continue to inspire our team, and we look forward to welcoming you back soon for many more memorable experiences. Warm regards, Tarun Seth General Manager Grand Hyatt Gurgaon
Гость
Дата заезда окт. 2025 г.
Другое
4.0/10
Дата отзыва 22 нояб. 2025 г.
The hotel was clean and serviceable as a business hotel. Staff were friendly and breakfast buffet style but ok, though service was a bit hit and miss. However, the noise from the nearby nightclub, thumping until 2am, was simply unbearable. So loud, so late and could be heard throughout the hotel.
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Гость
Дата заезда окт. 2025 г.
Другое
10/10
Превосходно
Дата отзыва 21 нояб. 2025 г.
It was a really delightful experience. Check out Maison Maiya restaurant that is all the hype. Ronit was particularly helpful!
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Гость
Дата заезда окт. 2025 г.
Другое
2.0/10
Дата отзыва 20 нояб. 2025 г.
Pathetic staff, pathetic food and truly unprofessional managers. They simply keep their phone on their ears just to escape from guest complaints. Ruined my anniversary so badly that i will definitely stay in my memories. Not at all comparable even with a three star hotel. Would Highly recommend if someone wants to ruin their occassion or wants to experience the peak of pathetic and unprofessional services.
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Гость
Дата заезда окт. 2025 г.
Другое
6.0/10
Дата отзыва 19 нояб. 2025 г.
is poor. Furthermore, disruptive construction work was taking place on two days. It's incomprehensible that guests are given a room when it's known that the work will disturb their peace! Additionally, it wasn't possible to exchange Indian rupees for smaller bills. Unlike other hotels, they don't offer the option of booking a regular taxi to the airport instead of the hotel taxi, which costs 4500 rupees! We also couldn't use the swimming pool because the water isn't heated and is therefore quite cold. The only positive aspects were the kitchen, the waiter Ashtak, and the chambermaid!
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Гость
Дата заезда окт. 2025 г.
Другое
8.0/10
Очень хорошо
Дата отзыва 18 нояб. 2025 г.
We tried the restaurant Nason Maiya and were quite happy with the food quality. Ronit was quite proactive and kind in his service.