We had a very good stay at the Perle d'orient. The staff was extremely welcoming and kind, and spoke fairly good English. The room was big and with all services provided. Plenty of facilities, including several swimming pools and spa area.
The hotel is slightly away from the city centre, and we had to walk in a non illuminated street for about 20mins to get to the village centre, as there were some roadworks. The hotel called a paid electric car shuttle twice, but found the drivers to be quite rude, and we ended up preferring to walk.
Finally, there is a public beach next to the resort. Unfortunately, be prepared to be disappointed, as the amount of trash and pollution in the water and on the beaches in Cat Ba and in the bays is significant (it was the same for the four days when we stayed there). This was a real shame, as if the island was well maintained it would be a paradise.
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