FLC Halong Bay Golf Club & Luxury Resort

這是一家5星級酒店，位於下龍市的山區，俯瞰下龍灣可欣賞到下龍灣美景，室外及室內的溫水游泳池，很適合親子娛樂。早餐非常豐富，有多樣的選擇。整體而言，是非常不錯的渡假休閑酒店。

It was the worst experience in my life. 1. II rode to go to the hotel by my motor bike. As soon as I arrived, I could not find a parking area. All securities only prohibited to park 4 times without guiding. I tried to access hotel information desk but a security protected me not to access the hotel building. There is no sign to park. Finally I found a parking area. it is very far from hotel building. 2. I complained when I check in. But the hotel staff could not speak in English. She just asked me for deposit(1M VND). - 5 star hotel front desk staff cannot speak in English well? - Should I pay the deposit? is this hotel not 5 star? 3. In the evening, I came out to have dinner. I know a good Vietnamese restaurant in Halong. After dinner, I looked around halong. And then as soon as I returned back to the hotel. I went to the bar to drink a beer. The bar staff questioned about my name to enter. It looks strange. The bar was not a ordinary bar. It looks a club. Very noisy. So I returned back to my room. The walls were trembling by music. My room was located on the 19th floor. The bar was located on the 21st floor. I was surprised when I returned back to my room. Fortunately I had emergency sleeping medicine. So I could sleep even though I woke up many times in the middle of sleep. 4. I woke up early in the morning. I felt hungry so I went to have breakfast. There were many people(Group Tourists), I chose a piece of bread and a little porks. When I ate a piece of pork. I felt a little strange smell. The food seemed to be cooked one day before. 5. After breakfast, I went to the swimming pool. The scenery was nice. So I took some selfies by myself. After swimming, I felt thirsty. So I ordered a drink with my room number. The staff asked me for cash. So I complained. "Should I bring my wallet when I come swimming?" He asked for banking. Fortunately I brought my smartphone. So I paid. He was friendly. It seemed to me that he worked hard under the hotel policy. 6. Check-out time was 11:40. I went to the front desk at 11:15. But the check-out place was different from the place where I checked in. I moved to check out place. The staff asked me to wait 10 minutes for check-out.(To check my room). 10 minutes later I went to check-out place again. Wow~~~~ many people shouted to check out at that time. No queue... It looked like a night field market. The staff asked me to follow her. I went to the front desk(check-in place) to get back my deposit. - Why deposit? Why should I go back to check-in place to get back my deposit from check-out place? 7. I went to the parking place where I parked my motor bike last night. But my motor bike was disappeared. I questioned about my motor bike to the security with translator. He did not say anything. So I asked to call his boss or hotel manager who can speak in English. A few moments later a female staff came to me. And she asked for my motor bike registration number. I could not remember it. She asked me to wait more. Very hot day. I got lots of sweats under the hot sun. I looked around the parking place by myself. Finally I found my motor bike. And I shouted to the hotel. "******* hotel, Good bye forever..."

Amazing pool and good hotel gym. Nice golf course right on the doorstep and good view from all rooms. Rooms are very spacious and clean. Staff could be more attentive. Ha Long Bay is just a short taxi ride away if you want to explore the city.

Considered one of the best accomodation at Ha Long province. The restaurant dishes is delicous and big portion. The price is affordable and there is one place to have drinks during night time. Will repeated the booking again for my next visit.

A beautiful hotel with absolutely stunning views of Halong Bay. We were in a twin room on the 12th floor which was quiet at night, with an incredible view of the bay and overlooking the pool - possibly the best view I’ve ever had. The service was great and the staff all very polite, friendly and helpful. There is good variety in the restaurants and prices are reasonable for what you receive. We also took full advantage of the grand spa, which offers a full range of treatments at a reasonable price. The spa staff could possibly have been a touch more professional (there was giggling which wasn’t totally appreciated) and the reflexology was much more of a leg massage, however we still enjoyed our treatments and for the price versus time of treatments we were happy. Location of the hotel is beautiful and away from the busy hustle and bustle of the city, though this means taxis are necessary in order to get anywhere. Hotel staff are very happy to help you organise these taxis though which made things very accessible. Overall a lovely stay and I would certainly stay here again.

Great hotel with impressed travel experience given. Thanks

It’s okay overall but the breakfast was so crowded and less varieties, coffee was cold! Very basic food! The golf course looked good but the weather wasn’t pleasant when we got there, didn’t play! The view was stunning looking at Ha long Bay!

First rate facility with an excellent trained staff giving VIP service to guests. Wonderful location, views, and people. General Manager was on site meeting customers and working continuously to seeing that everyone was enjoying their stay. Friendliest first class 5 star stay I have had in a long time.

Good location, Nice looking building, Nice Harong Bay view from the room, nice outdoor pool.