Честные отзывы об отеле Premier Inn Hamburg City Millerntor от реальных посетителей
8.1/10
Очень хорошо
Отзывов: 41
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Честные отзывы
Местоположение8.2
Удобства8.0
Сервис8.1
Чистота8.2
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Все отзывы(41)
Положительные отзывы(37)
Отрицательные отзывы(4)
nigel ashley
Номер с 2 односпальными кроватями
Дата заезда июня 2024 г.
Пара
Отзывов: 36
9.5/10
Потрясающе
Дата отзыва 29 июля 2024 г.
Really enjoyable stay. In fact we extended the stay by 4 nights. The staff are helpful, the breakfast is good. The happy hour bar is great. Downside is no pool but most hotels close to reeperbahn don't have one either.
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Robert
Дата заезда июля 2023 г.
Пара
Отзывов: 1
7.5/10
Дата отзыва 23 авг. 2023 г.
Good location easy to reach things on foot. Left car in parking garage found this a bit costly at 24 euro a day.
Breakfast could be purchased at 15 euro and a bit. Nothing fancy plain breakfast
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Гость
Номер с 2 односпальными кроватями
Дата заезда нояб. 2024 г.
По делам
Отзывов: 2
5.5/10
Дата отзыва 2 дек. 2024 г.
Anreise am 01.12. 16 Grad im Zimmer Heizung/Klimaanlage Defekt .......!!!
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Гость
Дата заезда мая 2023 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 21 июня 2023 г.
Muy buena ubicación, cercano a una estación de subte que comunica con toda la ciudad. Excelentes instalaciones y por sobretodo se destaca la amabilidad y eficiencia del personal, muy gentiles, serviciales y atentos.
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Гость
Дата заезда мар. 2023 г.
Пара
Отзывов: 1
9.0/10
Замечательно
Дата отзыва 11 апр. 2023 г.
Optimal gelegen zum Besuch des Schmidt Theaters oder Schmidts Tivoli, weil parallel zur Reeperbahn. Tiefgarage vorhanden mit etwas engen Kurven, aber hall und übersichtlich. Kleine Irritation durch zweites Premier Inn in direkter Nachbarschaft. Wasserdruck der Dusche im zweiten OG zu niedrig.
Ansonsten passen Preis und Leistung gut zusammen, auch das Frühstück ist rundum angemessen. Empfehlenswert für den Kurztrip in die Elbmetropole.
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Гость
Дата заезда янв. 2023 г.
Пара
Отзывов: 1
8.5/10
Очень хорошо
Дата отзыва 10 февр. 2023 г.
Es war alles zu unserer Zufriedenheit. Personal sehr freundlich. Zimmer sauber. Frühstück alles in Ordnung.
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Jethro.T
Дата заезда мая 2022 г.
Другое
Отзывов: 52
10.0/10
Превосходно
Дата отзыва 16 июля 2022 г.
非常簡單乾淨舒適!而且就在市區很好的位置!
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Chris U
Дата заезда янв. 2025 г.
По делам
4.0/10
Дата отзыва 9 февр. 2025 г.
As a regular business traveller and user of Premier Inns, i have to say i am extremely disappointed with my experience at Hamburg City Millerntor hotel. From a positive perspective the check inn was seamless and very friendly and the breakfast was fresh with a good selection but unfortunately that is where the positives end! I paid a premium for a Premier plus room, when i walked in the room it was freezing, i switched the aircon on which showed the temp at 16 degrees so i whacked it up to 24 and automatic but two hours later was still only 20.5! My first nights sleep was horrendous and the edge of the bed there was a hard steel wire all around the mattress. When i returned from work that evening i did some digging only to find that the mattress was on the bed upside down as per the attached picture! As i went out for my evening meal around 8pm i duly reported the mattress and room temperature to reception: Room temp response: Ah yes you need to set it at 34 degrees and leave a card in the slot all the time as its not very good (would of been nice to learn this at check in or even better still fix it!) Mattress response: How do you mean upside down? After explaining that the pillow top that should be facing upwards and supporting/comforting myself was in fact keeping the bed base warm and comfortable i was told he would report it to maintenance but i could switch rooms if i wanted to. This was after 8pm and i hadn't eaten and was due to check out at 5.30am the following morning so retained the room as i didn't want to go back up and pack up to move rooms! Needless to say i will not be returning to this hotel any time soon when i return to Hamburg and i am very disappointed with my stay.
Перевод
Ответ от объекта размещения: Dear Guest, Thank you for sharing your experience with us. We truly appreciate your feedback and regret to hear that your stay did not meet your expectations. We are pleased to know that you found our location convenient and enjoyed our breakfast selection. However, we sincerely apologize for the issues you encountered with the room temperature and mattress. This does not reflect the high standards we strive to maintain. Your comments have been shared with our maintenance and housekeeping teams to ensure that such concerns are addressed and prevented in the future. We understand your frustration and regret that we were unable to resolve these matters to your satisfaction during your stay. While we would love the opportunity to welcome you back and provide you with a much-improved experience, we completely understand your disappointment. Thank you once again for your valuable feedback. Best regards, Julio Morera Assistant Hotel Manager
Гость
Дата заезда нояб. 2024 г.
Другое
10.0/10
Превосходно
Дата отзыва 25 дек. 2024 г.
We’ve stayed in Hamburg about 5 times in recent years now, but never used the Premier Inn. We booked this one based on the fantastic price we found. What a bargain! The hotel was beautiful and puts the Premier Inn hotels back in England to shame! The rooms were stylish, modern and comfortable with everything we needed. The staff were fabulous, and the breakfast we had in the last morning was great. A 5 minute walk to St. Pauli station, 5 minutes to the Reeperbahn and 15 mins or less to the waterfront. And whilst we were so close to the action of the Reeperbahn, we were amazed at how quiet it was (and we are light sleepers!). All in all, a fantastic hotel at a great price. We’ve already agreed that the next time we come to Hamburg, we will 100% look to stay here again. Thank you.
Перевод
Гость
Дата заезда янв. 2024 г.
Другое
10.0/10
Превосходно
Дата отзыва 29 февр. 2024 г.
We had to cancel our booking for the Premier Inn next door due to train problems travelling up from Cologne. Premier Inn allowed cancellation up to 6pm on day of arrival, which is an excellent forward thinking move by them especially in the context of where we are in the world today. Back to the hotel we stayed in. I was impressed that they would donate the cost of the room service to charity if you chose not to take it. They then offered you a free drink if you took that option but we chose to donate that as well. COVID rules in place and the hotel was spotlessly clean. The room was a good size and I liked the winged back reading chair, as well as the complimentary tea and coffee in the room. The breakfast was excellent with a good selection of hot and cold buffet. The staff were friendly and ready to help especially the breakfast team. We usually use the IBIS hotel directly across the road on our visits to Hamburg but cant see us returning there if the level of service here is maintained. Value for money as well. Cracking location for the Millerntor stadium and the decent bars and restaurants in the vicinity
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JeffH2718
Дата заезда дек. 2023 г.
В одиночку
8.0/10
Очень хорошо
Дата отзыва 25 янв. 2024 г.
Great location to explore Hamburg, I came over to watch a football match. Only a 10 minute walk to the stadium. The staff were very helpful and the room was Premier Inn comfortable standards. The free WiFi was better than the WiFi Ultimate I get in the UK. They only do breakfast and the breakfast is nearly €17, but it is unlimited. I would happily stay at this Premier Inn again, great price and great location.
Перевод
Ответ от объекта размещения: Dear Guest, first of all, thank you for staying with us. Great to hear that you enjoyed our Premier Inn Product and Service ,here in Germany! See you next time in Hamburg or one of our other open 59 Premier Inn Hotels in Germany. Best regards from Hamburg! Andre Nadler Hotel Manager
Гость
Дата заезда окт. 2023 г.
Другое
10.0/10
Превосходно
Дата отзыва 3 нояб. 2023 г.
Lovely clean, modern rooms. Excellent breakfast and brilliant reception staff. 👏👏👏👏 Fabulous, fantastic, clean, comfy, safe and nothing too much trouble. Will definitely come back here. Thank you for a most memorable holiday.
Перевод
Гость
Дата заезда мая 2023 г.
Поездка с друзьями
8.0/10
Очень хорошо
Дата отзыва 6 июня 2023 г.
For us a very good location near Reeperbahn and near a metro station. Small but clean room. Nothing fancy and a bit dated but still a good value. Very friendly staff even let us check in very early on the day of arrival.
Перевод
Ответ от объекта размещения: Dear Guest, first of all, thank you for staying with us and your nice Review. Good to know, that you enjoyed our Premier Inn product and service. See you soon in Hamburg or one of our other 50! Premier Inn Hotels in Germany. Best regards Andre Nadler
Гость
Дата заезда янв. 2023 г.
Поездка с друзьями
10.0/10
Превосходно
Дата отзыва 7 февр. 2023 г.
Perfectly located, easy access to the underground system and minutes walk from Reeperbahn where all the cool kids hang out. Staff were amazing and very friendly, especially Neha. We spent 5 nights and had no issues whatsoever. Highly recommend and will visit again.
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natascha l
Дата заезда нояб. 2024 г.
Пара
10.0/10
Превосходно
Дата отзыва 23 дек. 2024 г.
Sauberes Zimmer, freundliche Mitarbeiter und gutes Frühstück. Unkomplizierter Check in und Check out. Parken in direkter Nähe möglich auch wenn direkt beim Hotel die Plätze belegt sind. Nachts schön ruhig, das man auch zum schlafen kommt
Перевод
Ответ от объекта размещения: Lieber Gast, vielen Dank für Deinen Besuch im Premier Inn Hamburg City Millerntor. Und natürlich für die positive Bewertung zum Aufenthalt. Mit freundlichen Grüßen Andre Nadler Hotel Manager