Best Western Hotel Hamburg International

The hotel staff at the reception was professional and friendly. The room was very basic, clean, qnd a new rest room. Unfortunately, the hotel set up gives it an ackward motel-ish feeling. The pillows were really poor, only a quilt and the room felt cold. The bed is good and firm. You hear all the noise from.other rooms (moaning, snoring, opening and closing doors...). I slept poorly. Breakfast is acceptable Bring your own pillow and ear plugs. I will avoid staying here in future trips.

The best part of my stay was the friendly and helpful staff. The hotel itself is older and very typical for a 3-star hotel. The bed was comfortable but it was not a true double bed. Rather, it was two twin beds pushed together. The pillows were quite flat. The shower had great water pressure but it was tiny. I’m not sure how a tall or large person could be comfortable here. It is close to the U2 line but not convenient for using public transport to or from the airport. The hotel restaurant is closed, but they have a limited but fresh breakfast buffet. There is one grocery store and a few restaurants nearby. There is no microwave or refrigerator, and no room safe. Be aware there is no air conditioning so I would not recommend it for warmer months. The radiator heat worked well.

Perfectly located- so close to the train station. Very clean- rooms could do with modernising a small bit, but other than that, they are perfect. All staff were friendly, we were given a map on arrival too, which was ideal. Would stay again!

The room was beautifully furnished with all new upgrades. Staff were extremely pleasant, friendly and helpful

The location is convenient. The U lines ( Metro), and Supermarket ( Lydl) are just a few steps from the Hotel. There is a free outdoor parking lot for travellers with cars. The staff are nice and professional. Smiles are always on their faces. The beds are exactly 3 stars hotel, comfortable and clean. My complaint is only about the wifi internet, which is not stable and slow, other than that I am happy with the hotel.

Good location. U-Bahn is very close. Oped for myself advantages of municipal transport comparing to using a car. $00 meters away we found a small and nice restaurant of German kitchen. Disadvantage: no condition in the room. In extremely hot weather it is quite a problem.

We liked the cleanliness of the rooms and the very good breakfast. Reception and breakfast staff were very friendly and helpful. The only downside was the busy road. I assume there are more quiet rooms facing the parking area.

Clean, easy parking, quick drive to everything we wanted to see.

Service was good, our room was clean and beds was good. Our only problem was noise from street (car traffic). :-)