The West Hotel & Spa

300塊錢rmb啊，真是不值得這個價格，不划算，價格過高，縣城水平

야시장가기좋은위치,, 조식이진짜맛있음 시설은낡은편 낡아서 엄청깨끗해보이진않음 그래서전반적으로잠만자기괜춘

ห้องพักสะอาด พนักงานให้การต้อนรับดีมีทักทายและยิ้มแย้มดี ให้การช่วยเหลือในการขนสัมภาระและโทรติมตามแกร็ปให้ด้วย แต่อาหารเช้าน้อยไปนิดหนึ่ง มองโดยรวมถือว่าดีมาก แนะนำโรงแรมนี้ เพราะอยู่ไกล้ถนนคนเดิน และแหล่งท่องเที่ยว กลางคืนเสาร์-อาทิตย์ครึกครื้นมาก

It is located in the heart of the Old Quarter right by the lake and on the same street as the night market on the weekends. The staff were very friendly and helpful. Although we only stayed 1 night, we were able to book a tour with them and they offered their assistance for anything we need while in Vietnam and gave their whatsapp number. They have a spa which, unfortunately, we didn't have time to use. The room was spacious, clean and came with a stocked minibar (surchage applicable). The double glazing is very good, we had a peaceful night's sleep even with the night market outside. We would recommend this hotel to any visitors wanting to exolore Hanoi.

My husband and I stayed here for 3 nights during our trip to Hanoi. The staff were extremely friendly and accommodating. The room was clean and comfortable. The breakfast was great for the price, a small buffet and a small selection of cooked to order dishes. I can not recommend this hotel enough, we had an amazing stay.

Hotel’s location is great where it’s at the Old Quarter. Walking distance to many tourist spots like beer street, train street & restaurant / coffee spots. However, the hotel condition is relatively run down. Water pressure is extremely bad. We were allowed to change to another room but only with slightly improved water pressure because it’s located on the 2nd floor rather than 4th. Also, the hotel’s service & cleanliness should be improved where used towels, rubbish, mop were dumped in the lift and our luggage were left in the room with the doors unlocked.

It’s a nice little hotel, not the cleanest but certainly good value for money.

The service here is amazing. The friendly staff helped from booking taxis to helping organize our trip in Mai Chau. The breakfast was generous and they offered to cook up fresh eggs in your style. I would definitely stay here again. The location couldn’t be better.

Wonderful hotel , and the customer services was superb . I love it !