Quality Inn Downtown Helen

The hotel was in a good location. The breakfast was decent!! The boys loved the waffle maker~

We had the best time. We needed a place to sleep and chill and we got it. We enjoyed Helen so much and felt like this place was in the perfect location. We will definitely return here. We also loved the size of the room! Perfect for our family!

We ended up leaving and could not get our money back. Our room and bathroom was not clean and the sheets looked like they had laid in the dryer for a couple of days. The clerk was so nice and said they had other rooms but they had not been cleaned. We went to Best Western and stayed a couple of nights. The clerk said she would text the owner and see if he could refund us something. We have not heard from him and we assume we lost our money. But I have never left like that but to me it was dirty.

This is the worst hotel I have ever stayed at. Dirty. Sink did not drain properly. The sheets were stained, looked unwashed. We had to go get “cleaned ones” ourselves and put them in ourselves. The bathroom had mold. It was a total disaster…

The bed was comfortable, but the hotel is very dated. It needs a good restoration. We didn't have breakfast in the lobby because it simply was too dumpy. Not much of a room for the price.

The door was completely broken, it did not close, and the signs that were inside and fierce about the unit that they were not responsible for personal belongings

The location of the property is great. Walking distance to the shops and restaurants. Didn't have to worry about finding a parking spot in downtown Helen because of the location. The staff was friendly. The room was updated and perfect for our needs. Would stay here again.

This property was a completely disaster. First en we arrive to the room the sink was stuck,the water doesn’t go thru,we report this ando nobody come until 3 hours ago .and the maintenance guy didn’t know how yo fix it.The room was extremely dirty.But the worst part was the night .When we where ready to sleep insects star to come out from the sheets and mattress,it was horrible .We travel in a family with to kids and there where full of bedbugs.My husband have his left hand full of bights and like a rashes.We go to the reception and requested a refund at 12 am with two kids we left this hotel .That was the worse night of Christmas Eve .DON’T GO THERE.

Love that this property is so close to all of the restaurants and shopping. Easy walk. Check is was very easy and the service was great. Room is very neat and updated. We had a very good stay. Would stay here again.