The room was comfy enough but when we went into the bathroom there was human poo on the walls, I went to reception and spoke to a lady who came out and wiped it off, told me to report it online which I did with no reply, I phoned the hotel and was then told to email their complaints dept, which I did, no reply… I even attached photos to both emails. I also was given an extra hand towel which had lipstick on it. Whilst the hotel is ok, the cleanliness and customer care is appalling!
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