Derek
9 января 2024 г.
We got in pretty late and needed just one night. The rooms are located away from check in. We park in a literal construction zone which we ignore as we walked up. The building is literally falling apart, no real walls up in elevators. And again fine but at that rate, those rooms should just be closed off and not for customers to use. We settle in and get our kids to sleep as is it late. We go to lock the door and the door do not LOCK at all. When I say AT ALL, the latches don't even line up to go into one another to secure. We have a full video of us literally going into the room no key card or anything! And again we find this out close to midnight as our children are already asleep and it's freezing out. So we honestly just dealt with it for the night and used that pathetic top latch to make sure no one was able to break in. I can send the video for your reference but I suggest you let this hotel know that room 427 and likely all the rooms in this tower are unsafe. We were in a rush to get back home and had to leave otherwise I would have went and raised hell in the lobby. This was an absolute waste of money and I will also be leaving a full review on any other site to let others know to avoid this place at all costs. Also when we were trying to leave the construction parking, they were unloading concrete and there is only ONE way out of this area. So we sat there called lobby no answer. Employee on golf cart said to knock on trucks door to ask them to move....UNPROFESSIONAL
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