Embassy Suites by Hilton Birmingham Hoover

Sold my room while traveling with my kids and still haven’t gotten a refund

Great place great location great service. Highly recommended for any type of occasion!

I came here solely because it had an indoor pool and hot tub and couldn't even use it due to maintenance. The hotels nearby were all doing some kind or renovation.

The room was nice and clean. However, the TV in the bedroom did not work. 3 times someone had to come to the room to make adjus**ents to the cable system to make it work. I requested a blanket and 4 hours later it had not been delivered. Only after my second request was the blanker delivered. Also, there were loud noises coming from other rooms throughout the night so sleeping was difficult. On the positive side, the breakfast was nice. My overall impression is that I can receive the same level of annoyances from a Holiday Inn or Budget Inn at half the expense. This hotel is not worth its over $200 per night cost. I will not be returning to this hotel and would not recommend it to others.

Room was a good size. Walk in shower was nice however the water pressure was weak. Beds were extra firm.

Our stay was excellent from start to finish. The property is well kept and clean. When we arrived Reina was super attentive and friendly. We had a mix up with the room assignment due to a maintenance issue and Reina swiftly apologized and took ownership for this issue and resigned up a room in less than 2 minutes. Our room was spacious and clean. The beds and pillows were really comfortable. Breakfast! Breakfast was phenomenal! There is a buffet with delicious eggs, pancakes, sausage, potatos, grits, cereal, oa**eal and a made to order omelet station. All staff at breakfast was very helpful and friendly. We will definitely be staying here again.

Room layout is pretty awesome. We traveled with 2 adults and 11,8,&2 year old children. The hotel is huge and nice. Kids loved the pool and breakfast was top notch. The lounge area with tvs and a bar was one of the coolest parts to be honest. If I were traveling with friends instead of kiddos, I could see having fun hanging out there. Parking wasn’t bad at all, but I don’t think they were full. Will return in the future.

Just a brief overnight stay on our way to Florida. Hotel staff was very friendly and accommodating. The property is clean and quiet. Breakfast area was large and good quality food was served. Very nice hotel would definitely stay there again if in area.

The location was great, least than a mile away from the mail. The hotel was clean especially the room and the staff was friendly.