I stayed at this hotel during my trip to Houston, which claimed to be near the Galleria. Unfortunately, this description was misleading as the hotel was nowhere near the Galleria area, which was quite disappointing.
As for the hotel itself, it was a mixed experience. The common areas were well-maintained – they were clean and inviting, which initially gave a good impression. However, the room I stayed in was a different story.
The room was in a state of disrepair. The most noticeable issue was with the flooring – the carpet was not only torn in several places but also stained, giving off an unkempt vibe. The tiles were another concern; broken tiles were a common sight, both in the entry and in the bathroom.
The bathroom continued the theme of neglect. The toilet paper holder was hanging off the wall, and the sink faucet was barely connected, which made using it an unnecessarily challenging task.
Even basic amenities like lighting were inadequate, with several burnt-out lightbulbs contributing to a dim and unwelcoming atmosphere. It was evident that maintaining the rooms was not a priority for this hotel.
Overall, while the common areas of the hotel presented well, the room’s condition significantly impacted the quality of my stay. It was disappointing, especially given the inaccurate description of the hotel’s location. I would rate this hotel as fair to below average, mainly due to the poor state of the room. How this place got at 8.6 is mind boggling to me!!
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