Ramada by Wyndham Houston Intercontinental Airport South

Excellent service! The shuttle bus was broken, then they got another car to pick me up.

Thanks so good experience and will be staying here again and thanks so much

Awesome stay.. room was clean .. Customer service was very nice.

The Hotel was not far from the airport. However the hotel itself needs updating. The room was poor. The bathroom wasn't clean and they only gave us 2 towels for 4 people. I feel the picture we saw online was far from what we saw in person.

When I walked in room 214, there was a strange smell and, although it was December and around 9pm, the air conditioner was blowing full blast and set to 62 degrees--perhaps to clean out the smell? In the bathroom, a dirty washcloth was hanging on the shower curtain. The base of the lamp was covered with dust. I turned on the faucet for the sink, and at full blast, only a stream of water. My room had a window on an area that was lit up outside all night and there was only a lace curtain. I had to hang up a sheet over the window to get things a little darker to be able to sleep. I couldn't help but think that in this time of pandemic, they certainly must not have used any protocols to sanitize the place if they couldn't even catch a dirty washcloth left behind or dust the base of the lamp. In the morning, while leaving, I noticed there sign asking people to wear face masks, as a maid walked through the lobby--not wearing a face mask. I assume she would have been the one in charge of sanitizing the place. NOT recommended.

位置適中 適合轉機旅客

兩個月都不給退按金60美元。

前台 服務不錯

Dirty and run down, not at all like the pictures show. The shuttle says it is until 11:30 but if you call at 11 you are out of luck