Hampton Inn Houston-Near the Galleria

Neat and homely

Room overall was pretty clean, room has a lot of space and staff was very kind. you have to pay to park and they charge you 20 just because but was reasonable for the area ( i guess)

Hotel is noticeably aged and deficient in maintenance. No toiletries, pillows not very good, sheets co****.

DO NOT STAY HERE. Rude front desk male staff. They leave hot water and coffee out at a station but they do not maintain the hot water and coffee and do not replace the 6 tea bags and 3 hot chocolate packs that are placed out in the morning. When I asked for a teabag the front desk man said “no, not until morning”. I asked then why is this stuff out? Hand sanitizing stations were NEVER filled. My toilet was clogged and front desk man told me I can come down and get a plunger. I thought he was joking. He wasn’t. I used the lobby bathroom throughout the night bc there IS NO MAINTENANCE ON SITE and he said “plunging toilets is beyond my job scope.” The next morning the hotel manager unclogged the toilet and said “it’s not uncommon for guests to plunge their own toilets”… never in my 20 years of traveling have I encountered or heard such nonsense. Why would a paying guest unclog a toilet? The property is old with peeling wallpaper and outdated yellowing furniture. Stay somewhere else… trust me.

The property is asking for $25 parking & not mention of it in policies or amenities. The staff blaming ******* is false advertising. I will not pay it.

Nice clean property close to a lot of restaurants. I needed to come for just a night and it was the perfect solution.

I did not have any hot water the my hole stay. When the I reported it to the desk the customer service desk worker just looked at me.

I have stayed in a lot of hotels. This was the noisiest by far. People including their own crew talking and slamming doors all night long. I has to check out early and got a quiet and peaceful place.

When my wife came in that evening, the front desk person saw her girlfriend and said she should not let her friend drive due to what they perceived as she had been drinking. My wife then let them know that this was a grown woman and she could not stop her as she had tried. The front desk person told her that if anything happened to her friend that she would be to blame. Clearly, the front desk person was way out of bounds. They were trying to put a guilt trip on my wife. It’s OK to be concerned about someone drinking and driving, but to put a guilt trip on someone that cannot really control. It was way out of bounds.