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Дата отзыва27 апр. 2024 г.
sknosey
The free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating.
There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm.
There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.
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Цена за ночь от:119 €
Дата отзыва17 июня 2024 г.
YJYC0402
My first trip to Chicago was perfectly great thanks to LondonHouse. Especially the view from my assigned room was so amazing that I didn't need another rooftop cafe.
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Цена за ночь от:135 €
Дата отзыва25 июля 2024 г.
ThomasLuo
Номера полностью оборудованы, удобные и теплые.
Мы перешли в номер с видом на озеро рядом с озером. Расположение отличное, рядом есть множество вспомогательных услуг. Рядом находится башня Трампа, а вокруг есть супермаркеты, где можно сделать покупки.
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Цена за ночь от:169 €
Дата отзыва18 июня 2024 г.
Pangpang23
Отличный отель, отвечающий всем потребностям путешественников. Просторные номера, комфортный кондиционер, прекрасное расположение, фантастический тренажерный зал. Я бы порекомендовал его другим, кто находится в этом районе. Швейцар был дружелюбным и услужливым с багажом. Все было очень комфортно, и номер был хорошо звукоизолирован.
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Цена за ночь от:227 €
Дата отзыва31 июля 2024 г.
Гость
We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.
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Цена за ночь от:170 €
Дата отзыва14 апр. 2025 г.
Гость
Be careful, there is a hidden charge ”A $25 daily urban experience fee will be charged to each room” at this hotel Fairmont Chicago - Millennium Park. The breakfast charge is very tricky if you have prepaid. 1st you have to argue that you have prepaid for the breakfast for each person in the room. 2nd you need to ask and confirm with the front desk how much the credit is for the breakfast you have paid (my case $38 for each person daily, covers taxes and tips). It is not buffet breakfast, you need to pay extra when you check out if you have ordered more than your credit for the breakfast. When I asked that if I missed one breakfast, can I use the extra credit for the next day. The answers were different from different staff members.
A very expensive hotel focusing on big conferences, there are no microwave oven, empty refrigerator (you can request) in the room and swimming pool. Do not lift up the drinks and snacks in the box on the table (there are sensors underneath) unless you don't mind to be charged. The existing refrigerator is full of drinks. I was afraid to touch it, even the concierge didn't know how to open the refrigerator lock. But the coffee and tea are free. There is a person (not housekeeper) comes to the room to check and refill all the drinks and snacks including the free ones.
We booked our room many weeks earlier, after we checked in I realized that the room prices dropped comparing our original prices, maybe not enough conference people attending.
Hope the information is helpful for you.
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Цена за ночь от:226 €
Дата отзыва31 июля 2023 г.
Гость
Not bad at all, service soso, the location is not bad, nice near Chinatown, and Star Bucks Coffee next door. We checked out too late, our own mistake, but no mercy, they were not fully booked, yet they charged the full rate. The employee tried his best but the female owner was stiff. For the rest a nice stay.
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Цена за ночь от:125 €
Дата отзыва23 нояб. 2025 г.
Tiantianyunyou
Отель расположен в фантастическом месте, прямо на «Великолепной миле», с очень заметной вывеской, которую видно издалека. До крупнейшего Starbucks всего две минуты езды. Номера компактные, но в них есть все необходимое. Интерьер оказался не таким старым, как я ожидал. В целом, отель очень хорошо содержится. Я рекомендую остановиться здесь.
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Цена за ночь от:70 €
Дата отзыва14 мая 2024 г.
Zhanna89
Провели в этом отеле 4 дня,
Хороший комфортный номер,
Заселили раньше, за что большое спасибо,
Завтрак обычный для Америки, читала в других отзывах, что ждали еды долго, мы с этим не столкнулись.
Из минусов - за 4 дня проживания не было уборки ни разу, хотя вроде как она должна быть каждый день.
В целом, отель рекомендую!
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Цена за ночь от:130 €