Sultan Tughra Hotel

👏🏻 Güler yüzlü hizmet

我們四個人住兩間房，衹能説好的那間是真好，另一間是真小。裝飾啥的倒是很漂亮

非常に問題が多いホテルで、最悪な思いをしました。 ・ジェットバスがある為このホテルをわざわざ選んだが、壊れて使えなかった。 ・その時にホテルの従業員を呼んだが連絡しても全く来ないで何度か連絡して、やっと来たが、ちょっと見て壊れて使えないと言った。クレームを入れたがそれは私の仕事では無いと言って放置した。 ・アーリーチャックアウトで朝ご飯を用意しとくと言ったが、用意されなかった。 ・ホテル側にクレームを入れたがまともな返答が来なかった。 以上の事から非常にイスタンブール自体の印象が悪くなった。 It was a very problematic hotel and I had the worst experience. ・I chose this hotel because it has a whirlpool, but it was broken and I couldn't use it. ・At that time, I called a hotel employee, but they did not come at all. I made a complaint, but I said it wasn't my job and left it alone. ・I told them to prepare breakfast for early checkout, but it was not prepared. ・I complained to the hotel side, but a decent reply did not come. From the above things, the impression of Istanbul itself has become very bad.

This place only looks good in picture, really small rooms,

The photos on the ******* site and Google are misleading, the rooms are so small two people struggle to fit in the room the room they gave us was underground with no windows no fresh air and the hotel had a very bad odour all around the bathroom facilities are disgusting and no employee speaks english so communication is impossible. I had booked for 4 nights and literally 5 minutes after check in had to leave the property it’s not fit to be a hotel and trying to get a refund you get sent from the hotel to ******* and back 100 times and the hotel refuses to give the money back even though we were there for 5 minutes.Please think very carefully about wasting your money in this hotel the condition is very very poor and you will regret it.

Nice place to stay while in Istanbul. Very close to the boardwalk outside the busy city, on a quiet street. Close enough to walk to absolutely everything and far enough away to escape the chaos that is Istanbul. Really enjoyed the breakfast and the tea and coffee, lots of recommendations on places and things to see. The one thing is the rooms are small, but there is a closet to put stuff, and they are cozy.

Great little hotel in the heart of Istanbul, all within a walking distance. Fantastic service, we even had breakfast included in the price. Room was bit smaller than expected btu all basic ameneties worked. Call the hotel direct for a better deal.

The over-the-top opulence of the hotel is very much a matter of taste - we thought it a perfect fit for the old town! A little worn at the edges, but it's a lovely place, with very helpful and attentive staff and a massive breakfast