Bucoleon by Cheers

I was not feeling like , I am staying in a hotel. It was more like a family environment. Actually , the hotel is small and it has a common sitting lounge on ground floor with bar and resturant in sam lounge. The lounge is more like a Modren Cafe. I would see most of the residents in lounge. I made new friends. Played different games with the. Indoor type. The staff is execellent. Very helpful. Youngsters and cooperative. Mr Jack is the head and manages everything. He is available 24/7 You feel secure. They gave me umbrella. The parking is free. Food , I didnot try because I was already sick. They offer free Breakfast . The hotel is within 5 min from Haghia sophia and Blue mosque and 10 min from grand bazar. Its amazing. One of the guest was staying for 1 month . Just to get peace of mind and relaxation They have provided guittar, all time modren music , indoor games you can play on table. Room was tidy and well heated. There was balcony view of Marmara sea. Thank you Cheers.

I saw that the hotel's rooms and beds were very clean, the food was always hot, the prices were suitable for my budget, the staff was very polite and helpful, they took good care of me from the reservation onwards, this was another thing I liked the most

Such a nice Hostel with a really good vibe! Comfortable beds, nice sea view, and a great stuff. Especially Max treated the other travellers and me really good, always wanting to help people and spends time with the travellers whenever work lets him to do so. It has social events to offer every night, even tho you already meet other travellers in the common area to make your own plans or share activities together. Perfect for solo travellers!

everything was nice and staff friendly. bar view is with marmara sea is wonderful. we stayed very tidy room. thanks for everything location so close is everywhere #maxisthebest thanks for everything 🤲🏻🤲🏻

One of the best stay ever in the hostel. They have best location.Best view bar amazing staff all activists are perfect . Rooms are very clean . Beds are very comfortable. Thanks for everything .#maxisthebest.

Well let me start from the checkinn the staff is so friendly they make me feel so comfortable felt me like a family im so satisfied with them i think thats my best hostel the view is incredible the breakfast is rich sinan your amazing my men you have very positive energy they have daily events which is lovely thankyou soo much cheers team will definietly come back

It’s a very good place for stay for party for interaction with the different people from different region . Everyone stays like a family . The guy sinam he is like family over there fun loving hard working guy please if you every visit Istanbul visit cheers lighthouse hostel …. Yuppppyyyyyyy

When we arrived the hotel we actually had to stay was closed !!! There was another hotel called Bucoleon .. We came to the room and there was a big piece of bread on the floor !!! Pistachio shells on the floor ! Hairs on the floor and on the bed !!! Stains on the bed ! The Klima didn’t work ! The room was so dirty that I almost started to cry ! We took the „best“ room called palm tree ! The view was nice but everything else was a cheekiness !!! Everything was paid but when we arrived they wanted another 75€ !!! After I saw the room I went downstairs to the reception and asked if this is real and if this is a joke ??!!! I wanted my money back but the staff there told me that it isn’t possible ! The 75€ I got back !!! The cleaning woman came with a mop !!!!!! I started fighting with because I heard that she was saying „I never left this room like that“???? Really I have blond hair a there was everywhere black hair !!! Whatever .. my husband tried to calm me down .. she“cleaned“ the room (not) !!! I went to a market and bought desinfection spray and cleaning stuff to clean up the room by my self !!! During the day we were outside and really just came to take a shower and sleep ! The bathroom was so old and broken !!! When we opened the water we had to wait like 5 minutes so it was warm enough to take a shower !! There was another room witch was locked !! At night there came noises from cats !!! A lot of cats !! No roomservice !!!!!! We didn’t eat breakfast there ! Because when the rooms look like that I don’t wanted to know how dirty the kitchen was !! But the biggest problem happened on the 3rd day !!!!! I’m shocked !!! We came to the room very late when stepped in to the room I felt something on my feet !!! I looked down and there were a lot of lices on my feet !!! I was screaming and yelling and crying it itched so bad !!! I’m turk so I know the language !! I felt so bad I didn’t know what to do !!! I called the police and left the room the the officers came !! This night I met the manager for the first time !!! I explained him what happened and all he was saying was „ok but why are you crying?“ !!!!! Is this real ??? Does he even know what lices are ???? What if I get them on my head ?? Our clothes ???? I wanted my money back !!! It was 3 o clock at night it was terrible the worst holiday I’ve ever had !!! The manager started to fight with us and asked why we didn’t tell him that we wanna leave ???? I’ve said it at the first day are you kidding me ???? And the best is coming !!! He said to me „I’m very very rich I have 47 hotels here in Istanbul don’t worry I will give you your money back!“ I was standing there like I don’t give a f*** about your money and if you’re rich !!! What is this ????? Never ever again !!!! Please don’t go there !!! After all I packed my clothes and left this disgusting hotel ! Thank god there was an Uber driver I really don’t know where we would go so I went to my aunt .. now where at the swisshotel .. actually we want