WAW Hotel Galataport

Nos hemos alojado en este hotel un grupo de 16 amigos y nuestra estancia ha sido muy satisfactoria. Las habitaciones son amplias y limpias. El hotel está en una zona muy tranquila, y muy bien comunicada ya que a 200 metros tenemos un tranvía que te lleva directamente a Sultanameth (Mezquita Azul, Topkapi, Santa Sofía…….) y a todas los puntos de interés, además de conexiones con otras líneas. Aunque en el hotel no sirven desayunos (desde la pandemia), en los alrededores hay diferentes alternativas para desayunar. Nosotros tuvimos un problema por el robo de pasaporte a uno de los integrantes del grupo y los dos trabajadores que estaban entonces, Ibrahim y Morad, nos prestaron toda la ayuda que necesitamos. Tenemos que agradecerles todo lo que hicieron, ya que nosotros no hablamos inglés, pero ellos se preocuparon de buscarnos alguien que hiciera de interprete para nosotros. Morad e Ibrahim muchísimas gracias por vuestra amabilidad.

Hotel Personeli Iyidi fakat Odamizda Kilima Bozukdu 5 Gün Boyunca Calismadi geceleri sicakdan yatamadik cocuklarla sadece bu yüzden buraya yazmak istedim. Hic bir para iadeside olmadi patronla konusdugum halde size tavsiye iyice arastirin öyle karar verin.

Actually I was so disappointed from this hotel, the air conditioner did not function and every 5 mins it turn off automatically and when I told the stuff it wasn’t working he told me he will come back later but he did not come. And surely I will not come back to this hotel.

Fuyez cet endroit, cet établissement fait honte à l'hôtellerie. Nous avions réservé pour une semaine à deux. À l'arrivée, la chambre avait une forte odeur de cigare. Nous avons passé 2 nuits correctes au début. Le 3e jour, le système de climatisation tombe en panne EN PLEIN MOIS DE JUILLET SOUS 36°C. La nuit passée a été horrible (impossible de fermer l'oeil à cause du bruit et la chaleur était insupportable). En parlant avec le réceptionniste, il nous est dit que tout serait réparé le soir même. En rentrant, c'est encore pire : A/C qui ne fonctionne toujours pas et pas d'eau chaude. Le manager nous assure que d'ici 2 heures tout serait réparé, sinon nous serions remboursés de la totalité des nuits suivantes. Problème évidement non résolu et nous avons été remboursés à peine de 3 nuits au lieu de 4. Nous avons dû trouver un autre hôtel à 23h et payer une nuit supplémentaire. Établissement médiocre, sans restauration, personnel inutile qui ne tient pas ses engagements. Je vous recommande le quartier où d'autres établissements au même prix seront bien plus accueillants et dignes de porter le noms d'"hôtels".

We left after a one-night stay (we had a reservation for 3 nights) but they marked my reservation as a no-show to prevent me from leaving a comment and sharing these pictures on ***********. Rooms are so noisy as if you were sleeping with open doors and windows - you could hear every noise from the street as well as other rooms on the floor. Bathroom was absolutely disgusting - mold and dirt everywhere! Sink was clogged - they even tried to blame it on us after spending just a couple of hours in the room. There were cracks on the ceiling, the wardrobe door handle was broken, the decorative pillows on our bed were also dirty and covered in stains. Our reservation was for a room with a balcony - the room we were given did not have one. We were supposed to get a parking space but we ended up using a community parking 2 km away. They dismissed all of our comments and charged me the full amount for the reservation. Rude and unhelpful staff! By all means DO NOT STAY at this hotel!!!!

The best option if you want to stay in this side of İstanbul. The renewed Galata Port area at few steps. Galata tower a nice and short walking, Excelent ubication. Clean ando confortable rooms. The best for the price

A great hotel with great people at a great location! - A few meters away from the Tophane Tram Station ( Very important for those who want to explore the city) - Across from Galataport (a large mall with shops, food, coffee, etc., next to the sea) - A very clean hotel, with comfortable large rooms, very big bed, very good heating system, fully equipped, which provides you with free coffee and tea in the room. - High speed Wifi All the staff were very kind, with a smile and always willing to serve the customer in whatever they need. Especially Mr. Murat did everything to make us feel like we were at our own home! Congratulations on your professionalism! Be sure we will come again!! Emmanouil - Despoina

Quarto extremamente limpo e organizado. Banheiro amplo, limpo e moderno. Disponibilizam toalhas, loção de banho e shampoo. Além disso, disponibilizam chaleira elétrica, café e chá solúveis de graça. Não possui café da manhã (restaurante fechado desde a pandemia), mas conta com excelentes opções nas proximidades. Só a TV que não estava sintonizando os canais, mas não era um problema, já que não entendo nada em tuco (risos). O atendimento certamente foi um diferencial! Os recepcionistas são extremamente atenciosos e cuidadosos com cada detalhe da sua experiência, sempre com dicas precisas, para que a viajem seja satisfatória. A localização é estratégica e próximo de tudo! Recomendo fortemente para quem deseja ficar próximo às atrações turísticas, como a Torre Galata, o Galataport e as mesquitas. Fica próximo também da Praça Taksim e suas ruas bem movimentadas.

Great location! Average facilities.