Eaglewood Resort & Spa

Very nice room. Great accommodations we didn't leave the whole night because everything we needed was there! Will be back in the future

Stayed overnight for a couple's getaway. Nice property overall. Bar & Restaurant close early as does the pool and bowling alley. A little strange for a Saturday night. Pool is off site so we didn’t feel like walking in the cold back to the main building. Nice staff. Hallways are a little small when you get to the North & South Towers. But, overall, a nice property with good amenities.

The pool is really good so was the hot tub and the gym the spa is too expensive. It should be at max like 130 plus tip not 200 will likely be back

Easy checkin and was lucky to be able to check in a little early. Staff was extremely kind, and the room was nice. A little dusty, but otherwise very clean. Only downside we didn’t realize about the amenities is that the pool and hot tub are disconnected so you have to walk outside to get too

Staff was unable to check us in for 15 minutes because they couldn’t find our reservation and didn’t know how to check their other system. Cleanliness was okay. Hallways had literally dust globs in numerous places, bathroom tub had mold.

The property and staff were great. There were a few issues with the room, we had a junior suite and it was missing a phone, one of the 2 tvs did not work, the thermostat only showed one number so it was difficult to know what to set the temperature too and the in room safe was locked and broken. We let the staff know of the issues but they were not fixed.

As soon as we arrived to the property front desk we went right up to the check in counter with no wait. It took a good 5 minutes before the clerk came out from an office to greet us. He was not able to find our ******* reservation and became extremely rude! He than told us hotel rooms aren't cleaned? When we got into our room it reeked so bad of onions. We assumed it was perhaps someone eating Subway in a nearby room. That wasn't the case as the smell was still pungent the next morning. We had a rather large red stain on the carpet. ZERO linens for the sofa bed! The sliding glass door lock was broken. I should have called down to complain but the way the hotel clerk treated us was so humiliating I couldn't bring myself to dealing with him again! The Shuttle Driver was very friendly and so was the bell boy. Maybe the hotel desk clerk should learn some people skills from them. I will never ever stay at this property ever again.

The property should have a way to go over to the pool and bowling without going outside

The spa was great for the entire family. The kids can play in the pool and the adults can enjoy a trea**ent, sauna, etc. Great value.