Hotel Indigo Long Island - East End

From time we checked in to the time we left, the staff and accommodations were excellent. We were extremely happy with the quality of service from all of the hotel employees as well as the excellent quality of food and service in the bistro. I would highly recommend this hotel.

Had a great stay for my birthday weekend! Was able to go shopping right around the block and so many food options including Bistro 72 which is conveniently located in the hotel. Will definitely be coming back!

priced right. Service in dining room a bit slow. Place was quiet up until the last night when they had some sort of party in the ballroom.

Beautiful boutique hotel. Friendly and accommodating staff. Great restaurant.

My wife and I stayed here during Labor Day week, 2023. I gave the hotel and staff a glowing review. We stayed one night over Thanksgiving. It was the opposite experience. We booked dinner in the restaurant and it felt like a cafeteria. The hotel room they assigned us had a TV that didn’t work properly. The desk manager made three separate trips to correct it. The only option was to switch rooms. But it was after 9pm. There was a serious staffing issue. There wasn’t enough staff to cope with the crowds and everything seemed rushed and slipshod. A little less than 3 months ago, I was recommending this hotel and chose to spend the holiday with my wife here. We won’t be returning.

Clean and quiet. Staff is professional but not very friendly

Great front desk staff - polite, friendly, flawless check in. Accommodated dual reservations into one.

Had an issue with the shower; however, maintenance came within five (5) minutes to correct the situation. Appreciate the quick response.

This is a hotel where friendliness and hospitality —staff and fellow guests—make everyone feel welcome and comfortable and make up for the imperfections. My wife and I, residents of New York City and fans of the North Fork of Long Island for decades, arrived on Labor Day, when the crowds and traffic were moving in the opposite direction. We booked three nights at a good price. The hotel decor is unique, the furniture and facilities are showing signs of wear and in need of an upgrade, the room was small but nicely decorated, the bed was reasonably comfortable and the bathroom and shower were clean and functional . The hotel restaurant, Bistro 72, serves good food with a smile, provides live entertainment and is a magnet for an older, mature crowd that is down-to-earth and without pretense. We enjoyed our stay here so much that despite having planed to drive out to visit the local attractions, we never left the place. We will return.