The Houghton Hotel, Spa, Wellness & Golf

Nice localtion. Very friendly the staff

The room was huge. I didn’t expect the penthouse to be so big. It looked like an apartment. I just loved it!

Upon our second day at the Houghton Hotel, we realized that we had never stayed at a 5-star hotel that broadcasts its 5-star rating so blatantly and often. It seemed more to affirm a vision and goal rather than just being one, as most 5-star hotels are. If only an “A” for effort is what makes a 5-star hotel, but alas it is not. Effective efficient execution is what makes the difference and the Houghton remains a work in progress in that regard starting with the front desk and guest services. They seemed confused and lost as shown by their need to confer via committee to resolve issues. However, there were notable bright spots. The hotel and grounds are beautiful (less the secondary unsanitary pool) and the VIP Coordinator & shuttle service sets the standard for what the rest of the hotel service needs to achieve regarding customer service. Another bright spot was the Nova Bistro, especially the breakfast staff. Kudos to the Porters as well. Although 2 pools were in excellent condition, the secondary pool was in very poor condition and the hotel just kept dumping chemicals daily when the pool obviously needed to be drained and cleaned. Not only would this not occur at an average 5-star hotel, a fine dining, reservations only, restaurant would not allow for reservation booking outside of the operating hours; not to mention putting the onus the hotel guests to know operating hours.

Honestly, one of the best hotels in Johannesburg. Gorgeous location. The rooms and facilities world class!

The property was really nice the only horrible thing about the property is that the lights kept a going out our entire stay. Literally like 10 times a day although not long but the fact that it kept doing it at peak momenets in the trip like at dinner and breakfast and plenty times when we were in the room

My family’s stay at Houghton Hotel was absolutely amazing. We will definitely stay here again during our next visit to Jo’burg. Our room was immaculate, the service and hospitality were exceptional. The staff were so kind, so helpful and so very thoughtful. They attended to our every need and always made sure we were comfortable and happy. We are a family of 4 (husband, wife and 2 young children) and we are well traveled. It can be difficult to find a place that all 4 of us enjoy, but this was definitely one of them! We very much consider this one of the top hotels we’ve ever been too!

The Houghton is a safe, extremely comfortable place. The staff were amazing and the food was excellent. It was a wonderful stay and a great place to be after 36 hours of travel.

I loved my stay at The Houghton mixing work with leisure, playing 2 rounds of golf on there wonderful golf course and enjoying the friendly service from all the staff at Houghton

Very nice hotel with very good service. Spacious, clean, modern and well equipped room. Nice restaurant and bar. Big gym.