Homansh Galaxy Hotel

I use to stay in kanpur n visited aftr ***y yrs ..we hd booked 1 0 rooms fr functions all outstation guests who were tired cos of train delays n fog were welcomed by even worst hospitality by ths hotel ..we hd to cancel the bookings at the last min to avoid further inconvenience . My suggestion fulfill wot u promise ..cater to clients comfort it's service business n d service ws missin .. You should be courteous enough to repay d advance if not giving co****sation ..

Bad hotel sorry horrible hotel sorry worst hotel sorry it is worst than worst hotel.Divya at the reception or u can call **** was very unprofessional, unapologetic, not ready to accept her fault & keep saying the whole day that u are not cooperating .Only go for a stay if u want to turn ur stay into a nigh**are.Their is only 1 staff for everything who cleans ur washroom & side by side serve you food as well.They didn’t provide the basic service & when we cancel they didn’t refund the advance.There is only one word to describe them…..Ridiculous

Worst hotel ever. They are thieves. Specially the receptionist DIVYA. I booked 10 rooms in this hotel for a party and they did not have even the basic facilities like hot water, breakfast, water in washrooms, stinky blankets etc. Also, there were paan spits all over the bathroom. Hotel was not cleaned. There is only one staff who is serving you food, cleaning your washroom, housekeeping and mopping at the same time. Also, when we asked her to cancel she did not refund the advance of Rs 20,000. This is the amount she kept for one room for one night which was a nigh**are. Never go to this hotel. They are *****. Instead go for Grand Geet hotels which is just next to this. They provided excellent service that too at the last minute booking.