Pros Great location in Killarney Good food Housekeeping staff located and returned to us by post a left behind toy. Cons Rooms and corridors need sprucing up Not all dining facilities were available on our last night and we were not told this until that day. Should have been told at check-in. Also, we were told another hotel restaurant was available that night only to find, on arrival for dinner, it was closed for coach parties only. Overall, Gleneagle is a great location, restaurants (when open) are good too, but needs to up their game in giving timely and accurate information to guests.
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